"Always Closed During my Business Hours"

I live in Alaska so you guys are always closed because its central time. Chat is always also closed, you guys are closed on the weekends, I tried to cancel and ya'll said no and made me an appointment to cancel that was two weeks out.

"Ease of use"

Ease of use.

"Marie was amazing to work with."

Marie was amazing to work with.

"It's a blessing!"

It sure does beat making schedules the old fashioned way. I really like the integration with my POS system and the ease of making sure I have all the information in one place when creating the schedule. Running a restaurant both as a chef and front of house manager leaves me very little time for anything. So having something like 7Shifts is honestly a blessing. Thanks! I would highly recommend using 7Shifts!

"Hands down the best scheduling platform…"

Hands down the best scheduling platform for the money. Worth every penny more than those that offer less and worth every savings from those that taught more!!

"Just the App we Needed"

Love the app and all the features for what our business needs.

Signed up for payroll but haven’t ran out first payroll yet so we’ll see if this continues to be a five star experience once that’s over.

Support is a little rocky. Some issues takes a few days to resolve and hard to get the right person on the phone. If they tighten that up everything would be amazing.

"First time user and 7shifts has met or…"

First time user and 7shifts has met or exceeded all my expectations of running my business.

"Hate that it doesn’t alphabetize it for…"

Hate that it doesn’t alphabetize it for you. Hate that BOH can’t see who’s working FOH. Vice versa. Not convenient for people who have more than one role for the company.

"Very time consuming and tedious to…"

Very time consuming and tedious to enter catering events

"I like some of the back office…"

I like some of the back office functions, such as the log book, the instant visibility to labor costs, etc.

However, the scheduling tool absolutely stinks. There was zero design foresight in this tool. PLEASE have someone creep on Sling and copy their design! The fact that associates who work in the same "department" but with different roles can only show in one role area on the schedule is maddening, they can be scheduled for multiple roles, YES, but at a glance one cannot see that person if their "primary role" is different. It is hard to quickly verify that each role is covered appropriately when having to scroll up and down the page to find people who may work as a bartender one day, a server another day, a cashier on a different, etc.

I had to create a separate excel spreadsheet to first build the schedule and then print that out and manually transfer the schedule to 7shifts in order to avoid making errors.

Also, the whole page is littered with distracting clutter. The end user only needs to see, people's names, hours and roles. Create an on/off switch for the labor projections to show or be hidden while in the process of building it.

I do like that availability shows up, but that did on Sling as well and way less eye clutter in the process. Again, creep on Sling, get some ideas on how to simplify this tool!