"Great Resolution To An issue"

Had a service call set up, the tech, Greg, called and he was able to diagnose the problem working with me on the phone. Which was great, it saved me the waiting time that I used to take care of other personal issues. Thank you, Greg, for your patience and help.

"Great job!"

I appreciated the thoroughness of the technician today. And how he tested and checked everything. He Made sure everything was working properly. I also appreciated his courtesy and professionalism.
Thank you!

"Excellent service"

Excellent service, educated installer who provided us with excellent advice and explained thoroughly the changes he was making and why.

"Gene the technician did what he needed…"

Gene the technician did what he needed to do and very friendly and courteous:)
He did his job well done!

"Minh at alert 360 is simply amazing"

Minh at alert 360 is simply amazing. He is very honest, knowledgeable, detailed and really enjoys working with people. Thank you Minh for making our service calls so pleasant! Your the best!!

"The guy that came was very…"

The guy that came was very knowledgeable , efficient and nice. I really liked him !! Great employee !!!

"Really nice seemless process"

Really nice seemless process. Installation was scheduled quickly. Was up and running in a couple hours. Tech (forgot his name) did a great job

"Two technicians serviced our home"

Two technicians serviced our home. They were both very cordial, respectful and efficient. They replaced contacts on three windows and seemed very knowledgable.

"Frank, the most knowledgeable installer for our home security system ever!"

Frank was the most knowledgeable Technical Service persons I have met dealing with Security Systems. He did an outstanding and professional job installing new equipment and was very detailed in his explanations. He insured and checked that ALL sensors were working before he left. He even noticed that the Smoke Detector was incorrectly installed by previous technicians. He answered all our questions and I am completely satisfied with the job he did for Alert 360. Highly recommended!

"Great Service"

Technicians were very knowledgeable and respectful. I appreciate how patient they were in answering my many questions. Awesome experience all around and I love, love, love my new cameras.

I have been with company for almost 12 years and continue to be happy with their services.