"Booked our Homemover Survey On a…"

Booked our Homemover Survey On a Tuesday and had the report emailed to me on the following Thursday . Very polite office staff and efficient work by Surveyor . Very pleased

"This survey was pure gold"

I am so glad that I had a survey done. The house that I was interested in buying was a 1930s semi. After the viewing I was expecting to decorate upstairs and put in a new bathroom and do a lot of work in the garden. However, the surveyor found some serious problems which I would not have known about otherwise. There were signs of cavity wall tie failure. There was woodworm upstairs and downstairs. There was damp on the ground floor. The chimney breast had been taken out in the dining room but not in the bedroom above. The disused chimneys were not ventilated. The roof needed attention. There was a lot more information in the detailed report, and it was clear to me that I was no longer looking at some cosmetic work. Major structural remedial work was required. This report undoubtedly saved me thousands of pounds.

"Good thorough survey"

Well pleased with the survey, good detail, good points raised, would use again

"A thorough and very timely service"

A thorough and very timely service. I was able to make an appointment quickly, and I received my report two days after the survey was carried out.

"Very impressed with the survey report…"

Very impressed with the survey report highlighted many features which may need attention

"Great service from start to finish"

Really great service from start to finish - very straight forward and efficient booking procedures for arranging the survey which was conducted in very good time. We received the report on the day of the survey and the day after I was able to speak directly to Paul who conducted the survey. He was very helpful and didn’t make us feel like we were wasting his time or asking silly questions. We were recommended by friends who had used Charters-Reid and we would certainly be recommending them ourselves.

"Thorough but expensive"

Thorough but expensive
email rather than paper copy

"All staff were very friendly and…"

All staff were very friendly and helpful and easy to get hold of, the surveyor was on hand to speak to me regarding the report he had prepared and go through it with me so i fully understood it.

"Excellent service"

Excellent service. The process of "ordering" the survey was very easy, in fact all I did was call. Charters-Reid did all of the running around to book it in which was a welcome relief when you're trying to arrange other things. Making payment was very easy using the online portal (other methods also available) and contact was always efficient and timely. The survey went ahead without a hitch and the report that was produced was easy to read, full of photographic evidence and covered all areas. We would definitely use them again should we need to.

"Very good experienced staff"

Very good experienced staff. Dealt with all my property issues promptly. Very impressed with photography and attention to detail. Would highly recommend.