"The person or rep I spoke to was…???"

The person or rep I spoke to was polite, efficient and personable. He explained the way things worked very well.

"Have had problems with billing for over…"

Have had problems with billing for over a year in spite of many emails and phone calls. Today received 14 statements in the post!! One has a daily usage of zero!! Not even a charge for fridge or kettle.
Our balance varies from over £400 in debit to £200 in credit.
Are these people professional?
I rue the day I switched and will be leaving when I am sure I am not being overcharged.
Need an accountant to deal with foxglove.
Regards
Disenchanted

"Awful customer service"

Awful customer service. Very fond of threatening emails when you go into debit with no legal foundation to the threats what so ever. The customer service advisor I spoke to had no idea about smart metering what so ever. They may be cheaper but woeful customer service.

"The best heating that we have ever…"

The best heating that we have ever had.Installation was clean .quick and the engineers very helpful.

"customer service"

excellent advice on telephone enquiries to discuss
tariffs etc

"I've been a customer of Foxglove energy…"

I've been a customer of Foxglove energy for 1 year now and I've always found their staff to be friendly and efficient. I prefer to receive a monthly paper bill and they've always been happy to oblige. I am a low energy user and find the standing charge for dual fuel too high though.

"Had a poor start"

Had a poor start. To the contract but now working perfectly ok

"simple"

simple, fair, reliable that's what I wanted and that's what I received.

"I would recommend Foxglove Energy"

I would recommend Foxglove Energy to anyone looking to change there current supplier. They have an easy to follow web site there prices are very reasonable, they are easy to contact and quick to respond. Thinking of changing your supplier give Foxglove a go.

"Meter Readings"

I am very happy with the supplier other than the regular requests for meter readings which I feel could be made quarterly and not more frequently.