"ESB-the only John in the building"

I had a very pleasant friendly call from a gentleman named John about renewing my contract with ESB.
John explained everything clearly and also gave me the good news that my payments would be staying the same....YAY! Thank you John,very happy customer. 😊

"Good call ESB"

Renewed my contract with ESB on 26-11-21.
The ESB rep was called John, he was very good at explaining the tariff and what the costs would be.
Many thanks.

"Dreadful company with a non-existent…"

Dreadful company with a non-existent customer service; stay clear from them as they even struggle to issue a simple bill

"Great deal"

Call from John to renew my dual fuel contract. New tariff clearly explained. Well pleased with new fixed 2yr deal at same monthly dd. Very competitive. Signed up immediately.

"No problems changing to esb .they did…"

No problems changing to esb .they did all that was necessary..excellent

"Good experience!"

I spoke to a fella called John. He answerd all my questions and seemed to know his stuff!
My experience with ESB Energy has been a good one!

"Have just been contacted by John in the…"

Have just been contacted by John in the renewal department he was very courteous and knowledgeable of all tariffs and plans and has renewed my contract with them for a further year in January of next year at the same price I am already paying thank you John

"Contract renewal"

John from customer services called to review my tariff contract. He explained everything very well and was extremely helpful making it easy to decide to continue with ESB as my energy supplier. Many thanks

"So glad I'm not staying with ESB!"

Received a final bill from ESB after moving in to my house but wanting to switch suppliers. The bill came with just 2 days notice to pay it, and it was very difficult to set up the payment. They only have the phone help line Monday to Friday 9am-5pm, and my bill due date was a Saturday so I really only had 1 day to pay it, and the website wouldn't let me set up an account so it was such a pain to wait for so long on hold just to make a final payment.
So glad I didn't decide to stay with esb, customer service just isn't what I expect from an energy supplier these days. Switching to GEUK who have been a complete dream since I got in contact.

"I was contacted today re my account…"

I was contacted today re my account being renewed. The person was named John and he was polite a D explained everything to me.