"Superb all round"

Superb all round

"Disappointed"

I have been using wild at heart for Valentine's day since 2013. This year is a total disappointment. The quality of flower and packaging doesn't justify the price.

Disappointed.

"The bouquet had arrived very early in…"

The bouquet had arrived very early in the morning. The flowers looked so good or even better than the picture as displayed.

"There is a comfort in knowing their…"

There is a comfort in knowing their flowers are the best

"I thought that the bouquet was very…"

I thought that the bouquet was very underwhelming for a £200 price tag.

"Five star Excellent service and always ready to assist "

The team is always ready to assist and give suggestions when one is not decisive.

"Birthday freesias, long distance."

My husband arranged to have flowers delivered to me as a surprise on my birthday while I was visiting London from the US. Not only was Wild at Heart the only florist to respond to his requests, they allowed him to complete the transaction entirely by email. I received 20 of the most perfect stems of freesia, beautifully wrapped and fragrant to brighten a cold February stay. I was thrilled and he was, too.

"Apologies but you delivered two days…"

Apologies but you delivered two days late after the requested date which was my wife and I anniversary. You also delivered to the neighbours four houses away and we were not notified until we chased for the order. Finally the bouquet delivered didn’t really match what the website showed.

"Customer service was great"

Customer service was great

"Disappointed…this was a birthday present "

Disappointed…this was a birthday present for my wife
Flowers arrived late so didn’t arrive on her birthday.
Also, extremely disappointed with the size of the bunch which was 110 pounds.
It looked much smaller than on the website and was wilting on arrival. 1 day later and many of the flowers and branches are already dead.
Such a rip off and I won’t be buying again.