"AWFUL COMPANY AVOID AT ALL COSTS"

AWFUL COMPANY AVOID AT ALL COSTS.
ordered an apple watch off them and arrived relatively quickly after paying £13 for delivery too. The apple watch was scratched and had a fake strap like the ones you can get off amazon - the watch was too old be compatible with my phone so i emailed their support who asked for it to be sent back before they can issue a refund. THEY HAVE HAD THE WATCH FOR A MONTH AND STILL WONT REFUND THE MONEY. I have repeatedly chased them for a refund and they completely lie every single time and after a month they still have no interest in sending the money back

"DO NOT ORDER "

DO NOT ORDER
Placed an order in December , order never came , customer service has been shocking and so rude , still til now have not received any refund or watch

"Would not recommend "

Bought Apple Watch 4 through Wowcher, paid £12.99 for fast delivery, should have arrived by the 10th at the latest, contacted the company, said it closed over the weekend hence delay and no refunds given on postage.said it was ready for post that evening. Eventually arrived on the 13th. Watch looked ok, checked battery health, said a service was needed. Battery running low with minimal use. WOULD NOT RECOMMEND THIS COMPANY

"I paid through Wowcher redeemed the…"

I paid through Wowcher redeemed the code paid 12.99 for next day delivery but never came on the said day! No contact to say why… be warned electronics I won’t be fobbed off and I’m contacting my bank and trading standards, please please be careful. Woucher are just as bad I’ll never buy of them again.
23/02/25 update the watch arrived and I must this watch is excellent and I’m amazed on the Quality and if the next day had been done I would have given 5 stars. Love the watch in extreme good condition

"Run away from them."

Run away from them.
I wish I can attach a picture of laptop they sold to me. Please check the name of this company and if it them run away. Is not worth it. More like scammers.

"Absolute scam"

Absolute scam, They hide behind Wowcher who should be just as complicit. Sent the wrong refurbished apple watch, asked me to return at my own cost. Proof of delivery but denying they have received it and wont process the refund.

"Terrible service strap broke straight…"

Terrible service strap broke straight away watch does not retain charge returned recorded at own cost delivery shows delivered on 23/1 however receipt still not acknowledged nor time frame given. Very disappointed daughter as this was her main birthday present :( do not buy from here

"Absolutely awful experience"

Absolutely awful experience! I bought a refurbished Apple Watch through wowcher and when it came it was completely scratched up with a fake cheap strap. I have returned it and have not received a refund and I keep being fobbed off by their customer support. Avoid this company at all costs!

"Apple watch 5 with charger - rubbish"

Bought an Apple watch 5 with charger. The watch face is badly scratched, the strap doesn't fit the watch properly and overhangs on either side of the face. The charger doesn't come with a charging brick and its the old style brick it needs which means finding a separate brick rather than phone charging one. The watch doesn't even hold a charge for a full day. I'd avoid this company and I certainly would not use again.

"purchased a refurbished Apple Watch…"

purchased a refurbished Apple Watch Series 4 ) that was advertised as working . The battery life was significantly below expectations. Instead of the advertised battery life, I only got 4-5 hours on a full charge, making impossible to use all day. I assumed this was due to the item being reconditioned .
After returning the watch to the supplier,they claimed that the watch was not covered under guarantee due to water . The supplier claimed the watch suffered liquid damage. This is incorrect. I never exposed the watch to water or any liquids. The watch was used under normal conditions My experience with the supplier's customer service was extremely disappointing. I purchased this watch through Wowcher and the supplier was insistent that it’s all in the fine print :
“ the item is a refurbished product, we do not advise that the item is water resistant and can still be water damaged, it states in the fine print of the listing that the item is not guaranteed to be water resistant”
While I understand Wowcher isn't the direct seller, I'm disappointed that they partner with companies that sell faulty products and have such poor customer service. This reflects negatively on Wowcher's reputation. The same advert appears again on Wowcher website through the same supplier and clearly states:
Track Fitness: With an in-built accelerometer, GPS, and heart sensors, easily track your activity and be encouraged to meet your fitness goals.
• Water Resistance Rating: Featuring a water resistance rating of 50 meters.
This watch can be worn during shallow-water activities up to 50-metres deep. Ideal for a splash in the pool! • Display: With a 30% bigger screen than previous models, this watch ensures easy viewing of notifications! • Powerful Battery: This refurbished Apple watch is fully functional with 80% of the battery capacity, ensuring all day use.