"MTB monster"

MTB monster, have been extremely good throughout my order, have answered any questions and concerns I had and also was extremely helpful with timings and updates, even set up the suspension on the new bike, definitely recommend purchasing a bike from MTB Monster, a really amazing team definitely recommend it!

"Recommended, quick delivery & good prices"

I ordered a Powermore 250 battery and cable recently. Dispatch and delivery was very quick and it was the cheapest price I could find with availability. I would recommend them and would use again.

"MTB monster were fantastic!"

The team at MTB monster were fantastic. Really helpful and responsive, couldn’t fault them! Would definitely buy from them again!

"Mondraker chaser "

Very helpful with the purchase of my bike and great customer support . Thank you

"These guys have made buying my first…"

These guys have made buying my first e-bike a very pleasant experience. Super fast delivery, great communication even after the purchase of the bike. Dom, Georgia & Taylor have all helped with warranty issues and any general questions I’ve had. Very strong company to be buying your bikes from!

"Go to the right Monster 😀"

Please, people, don't get misled by these charlatans. When I asked if they were the original Monster Bike company, as was recommended to me, the first misleading answer was YES. The real answer is NO, the true monster bike company is from Inverness Scotland, these just added some letters to mislead the general public. However, if they had been courteous and helpful, not condescending and utterly rude I would not be writing this.
They were downright arrogant and nearly put me off buying my first electric bike. So so rude as well. If you doubt my credibility, please view my other reports on here. Thankfully I was saved by the real Monster Bike company in Scotland, and yes I know I live way down south but this company did everything for me, they were truly amazing, especially Dan. I now have a cube 800 and enjoy it every day.

"Thanks guys for all your help and…"

Thanks guys for all your help and support in the purchase of my first emtb.
Great communication throughout, and all the info on pickup
Thanks once again,
Andrew Tagg.

"Excellent experience buying from MTB…"

Excellent experience buying from MTB Monster. Any queries I had were answered quickly from very knowledgeable people. Placed a deposit for a Santa Cruz Vala for April delivery but recieved an email saying it had arrived early which was a nice surprise. Bike arrived quickly and was packaged very well. Would definitely buy from MTB Monster in the future.

"Fantastic service "

The order process is straightforward forward, the communication is very good from start to finish, they look after you in the shop, from going through the bike setup to putting your bike in the car.
They know there stuff, I will be back to the shop, even though I had some distance to travel.
Well done MTB monster

"Warranty not granted "

Don’t buy a bike from here, they come with no warranty. My derailleur was pulled by the chain damaging the wheel and the frame after a couple of rides since I bought the bike. It’s a 7k bike. This is the answer I received, bike never been crashed, doesn’t have a single scratch on it “I have been in contact with the SRAM warranty department, Unfortunately on this occasion SRAM are unable to grant your warranty request due to the component being damaged from a crash/impact.”