MTB Monster (Mountain Bike Shop)

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256 reviews
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MTB Monster (Mountain Bike Shop)

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Eddie Scott

5.00/5.00

"Cube Stereo Hybrid Full suspension e-bike"

Bike was ordered, assembled and delivered quickly. The bike was set up and then properly packed for shipment. Very happy with the packing. Always a worry when courier is delivering a bike but this was very well packed and protected. Couriers were great. Really happy with the whole transaction. Aime is very helpful and communication was excellent.

07/04/2024

graham

5.00/5.00

"all the staff were very friendly and…"

all the staff were very friendly and helpful especially our salesman Mat and the ebike was a great price

29/02/2024

Stephen McCabe

5.00/5.00

"Great all round experience"

I knew which e-MTB bike I wanted and they had it for a great price. Their communication through the whole process was spot on, and the bike arrived well-packaged and on time.

15/02/2024

GERAINT JONES

5.00/5.00

"Would normally buy from a local bike…"

Would normally buy from a local bike shop but gave these guys a go and they were very helpful,called in store and tried out a bike for size and was given good advice,definitely would recommend a visit and would use again 👍

13/02/2024

Mark Collier

5.00/5.00

"Excellent service"

They always do all they can to sort the problem managed to get large discount on new motor they are polite and keep you informed would not go anywhere else

12/02/2024

Nick Worden

5.00/5.00

"Great from start to finish"

Great from start to finish all the staff realy friendly and all knew their stuff they made buying my first e-bike very easy and the attention to detail on the day I picked it up was fantastic. I would highly recommend MTB Monster

08/02/2024

Gareth Thomas

5.00/5.00

"MTB Monster are excellent...."

MTB Monster truly exceeded my expectations with an exceptional experience. From their unwavering dedication to ensuring a seamless delivery and precise bike setup, every step was handled with impressive attention to detail. The outstanding team went above and beyond, offering valuable advice that significantly enriched the entire purchase process. The journey from selection to delivery was not only smooth but also enjoyable, thanks to their expertise. Without hesitation, I wholeheartedly recommend MTB Monster for their consistently top-notch service. They have truly set a benchmark in customer satisfaction.

31/01/2024

Angela

5.00/5.00

"The team at MTB are all awesome"

The team at MTB are all awesome. Sorted both my self and Hubby with Emtbs they are all very knowledgable and helped us decide which bikes are best for us. And held them while we sorted the funds. Never rushed and stayed later when we travelled 3hours to collect them

21/01/2024

customer

5.00/5.00

"Faultless"

Couldn't be happier with the sales service from MTB Monster when buying a new bike online recently. They were quick and helpful to in answering questions about the bike, and the sales, comms and shipping process were super smooth and reassuring.

Would definitely buy again and recommend to others.

18/01/2024

ALISTAIR MRK BUCKLEY

5.00/5.00

"Absolutely delighted"

Absolutely delighted with my purchase but more so with the customer service provided from start to finish. Second to none, this is exceptional and gives me great confidence to purchase again or ask for help or advice. I've already sent a friend there whose bought an exact same bike. Thank you so much. Alistair

09/01/2024
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