"Engagement ring"

After seeing a ring we liked online we went to the shop to have a look in person. The shop itself is amazing and very welcoming. We were assisted by Emmanuel, who was very kind and helpful in answering all our questions, making sure we selected the right size ring depending on the material and taking us through the purchasing process.
Overall we have been extremely happy with the whole experience!

"Mitchell really went above and beyond…"

Mitchell really went above and beyond to cater for all my needs. He helped me when I had very little time and was very professional and knowledgeable.

"Supportive, helpful and skilled"

I had an unlucky experience with PayPal where funds were held in a mysterious escrow for a few weeks. Vashi still went ahead with production of my piece despite that and were very responsive, encouraging and helpful throughout. Laura and team really go out of their way to make sure you are kept updated and when they say they’ll get back to you by x date with an update they actually mean it.

The piece itself is wonderful. Sparkles for days. They followed up to make sure it had been well received and it definitely had been!

"Professional"

Ash was professional and honest with his feedback on my choices. It was a pleasant experience in store and the staff were welcoming.

"Highest quality of customer care"

I can't fault Vashi's Covent Garden store for their high quality of customer service particularly Louis who personally looked after me so well on a number of visits to the store.

My new bespoke wedding ring is fantastic and the whole experience was special. Will definitely be recommending Vashi's to friends looking for special bespoke jewellery.

"Vashi have been amazing"

Vashi have been amazing, which is great as i was a little nervous to do this all online. The ring was beautiful and they got it to me quicker than their standard terms due to my plans for a surprise engagement. They kept me fully informed and their customer service was first class. I needed a resize and that got turned around in days. A big shout out to Sanaa who was so helpful. Thanks again.

"Beautiful Engagement Ring and Great Customer Service"

My fiancée and I really enjoyed the diamond ring design process at Vashi Covent Garden. Roberta provided an excellent customer service while offering us a variety of stones to choose from and patiently explained all of diamond features and parameters. For the ring itself we are impressed by its design, quality of materials and finesse.

"How to buy your perfect ring"

We were made welcome and at ease when we came to look for an engagement ring. The gentleman who served us was very helpful and gave us lots of information about the company his own professional background. He gave us a wide range of rings and gems to view and helpful insight into the various cost options for personalising our favourite design. He allowed us to settle on a purchase within our budget without any pressure and guided us to our perfect ring.

"Anello in oro"

Ho fatto realizzare il mio anello in oro con stemma di famiglia, nonostante la distanza ( Italia Londra ) grazie al team super preparato e cordiale è andato tutto perfettamente, dal disegno del progetto alla realizzazione dello stesso, mi hanno inviato anche un modello in resina per verificare la giusta grandezza e dimensione, che dire davvero un servizio incredibile! Grazie a Paolo Brunicardi che con la sua maestria ha inciso ogni piccolo dettaglio in maniera incredibile, grazie sashi ! Davvero consigliato

"Great service from Ashley at Vashi..."

With so many shops in Westfield it can be hard to make a decision when out to buy something. Me and my partner were looking for his wedding band and had been to quite a few shops in all honesty. We then walked into Vashi for the first time and was just amazed with how friendly, approachable and personable Ashley was. He offered us coffees and made us feel extremely comfortable, relaxed and welcome. Not only was the service amazing but he also got the ring engraved for us and dispatched to our home which just made the process so easy and with such peace of mind. Will definitely be returning to Vashi and Ashley for more jewellery in the future :)