"We love Vashi"

We love Vashi. Have bought an engagement ring and our wedding rings from here and they are superb. Really great service and also the annual complimentary clean has made our rings look brand new again. Would 100% recommend.

"Lucky to have Emre in your team"

My fiancé's birthday is coming soon so I went out to do some shopping. I didn't have a clue what to get so I got in to the store and was served by the most humble and kind person, Emre. He helped me to get some fun ideas, offered me a refreshment. What a great experience, he made me so feel welcome. I was very impressed and satisfied with his service. I will definitely come back to get myself Christmas gift.

"Fantastic service"

My engagement ring was from Vashi and unfortunately I needed the ring setting replacing. I decided to have it re made in platinum and decided on having a new wedding band made also in platinum. I don’t live near a store so all correspondence was made via email. The service was first class and nothing was too much trouble. Would highly recommend Vashi.

"Very happy with Anil @ VASHI Covent Garden"

My experience with VASHI started rather terribly, but after Anil has agreed to take over my case, I have been very happy with my experience. Anil fully understood my needs and made me feel important, which I believe aligns with VASHI's value. He communicated well and I especially appreciated him keeping in contact with me even though he was on leave. Anil made sure that every time I stepped into the VASHI store, I would be walking out with a big smile on my face.
The customised ring was made with excellent craftsmanship - I literally saw it with my own eyes. The opportunity to sit down with their best bench jeweller (apologies if that isn't the right title!) was truly special and, together with the beautiful ring, made the purchase worth every penny.
There is no doubt that I will be returning to VASHI for any future customised jewellery. I highly recommend that you look for Anil when you are there!
Thank you Anil & VASHI Covent Garden :)

"Great service from Anil"

It was a pleasure to interact with Anil, who was always punctual, knowledgable, attentive and pro active. Although we had some issues with our wedding bands, Anil immediately helped us and ensured we got what we needed. He’s a highly experienced advisor and whenever you think about visting Vashi Covent Garden make sure you make an appointment with Anil.

"Thanks for the shopping advice"

I really had a great first experience with your store, I came to look at a wedding ring for my partner and was tended to by your colleague Emre. Really informative and gave me some good advice on my search. Thanks for the drink, lovely touch.

"Great staff and reasonably priced - would recommend"

Walked into the Vashi store in White City Westfields. We were greeted by Usama and Delma! Both were super helpful and knowledgeable, making the entire experience enjoyable. Usama offered to go above and beyond which we're really grateful for too. Overall, really pleasant experience with the staff and the products too - would recommend

"Turnaround of Unpleasant experience with Vashi"

I had an unpleasant experience with Vashi, but in the end, after the order cancellation, the money was returned, and my review was posted. The company's customer experience contacted me and reverted the situation, solving my case with an original order complimentary ring, which I greatly appreciated and also shows that Vashi cares for its customers.

Of course, it could not erase what happened, the frustration I felt when I cancelled my original proposal since the ring delivery deadline had not been met and because they had not provided me with a plausible solution back there. Although I cannot have that planned unique moment back, I am thankful for Vashi's efforts to turn the situation around. They deserve a second chance, and I hope in the future, I will post a 5 stars review.

"I don't think I have ever had such…"

I don't think I have ever had such amazing service from an company! Thanks to 
Sergiu who was friendly, professional, knowledgeable and absolutely patient! 
The service i received was outstanding and the attention to detail given by Sergiu was greatly appreciated. 
So rare to find these days..

"Exceeded expectations!"

I contacted Vashi to help with a friends engagement ring, they were super helpful in finding ring options to match the style and budget (Aneta in particular found some perfect ring options), but we were fairly short on time and didn’t have much time to visit a store (3 weeks). Joanna was amazing and managed to sort us with a perfect ring within the time frame we needed! Couldn’t have asked for a better service, and the ring was beautiful when it arrived and on time with quick communication from Joanna and the Vashi team available whenever we contacted. Can’t recommend enough!