Brilliant Bikes

Transportation Access and Assistance
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725 reviews
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Customer Reviews about

Brilliant Bikes

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TD

5.00/5.00

"always great service and super quick…"

always great service and super quick delivery.

02/06/2021

Gaurav Maheshwari

5.00/5.00

"Brilliant bikes all positive..."

I have ordered many Brompton parts from Brilliant Bikes. They have the most comprehensive collection. The website is intuitive and very well designed with proper description, links to videos, suggestions, history of different Brompton models parts.
The team can be reached via online form and they are responsive.
The best part is they do not charge extra for shipment...

I want them to fix few issues:
- Stock of Brompton parts
- Supply to other countries

14/05/2021

Gary Pollard

5.00/5.00

"Reliable bike shop"

Looked all over for a bike tool,Brilliant Bikes had them in stock, so ordered one and delivered next day,very reliable and will be ordering again.

07/05/2021

Akiko Serrano

5.00/5.00

"My name is althea serrano.ill make this…"

My name is althea serrano.ill make this quick.halfords ruined my brompton bike.mike from brilliant bike in chobham fixed everything no scratch or any dent he straight forward and knows what to do i cant complain..hands up to u mike

20/04/2021

Lazarev Aleksandr

5.00/5.00

"Nice and Friendly vendor"

Nice and Friendly vendor. Good prices, fast shipping.
Highly Recommend.

08/04/2021

Earn Loyalty

5.00/5.00

"Brilliant and speedy service"

I needed a tool to repair my indoor bike, and came across Brilliant Bikes while searching for a supplier. They had the best price so I decided to go ahead. Their website had a warning that they would use Royal Mail but everything was taking a bit longer. So I was delighted when it turned up the next day. Lovely personal touch on the enclosed invoice too. All in all, I definitely recommend!

23/02/2021

paul berni

5.00/5.00

"Quality parts and service"

Needed a kmc chain Brilliant Bikes had one in stock at a descent price and free postage.Never used them before gave it a go!Note on website saying due to current climate expect delays with delivery which is quite understandable.Had email that day saying item despatched, To my suprise chain arived the next day!Will definitely use again and recommend to friends.Nice note inside as well.thankyou

26/01/2021

James Shoesmith

3.00/5.00

"Bought bikes for myself and the family…"

Bought bikes for myself and the family here. Reasonably priced but slow delivery

22/12/2020

Shelley

5.00/5.00

"Happy with product"

Happy with product. Handle grips are exactly as described. Good service from Brilliant Bikes.

12/12/2020

Wael Dayoub

1.00/5.00

"Hi There,"

Hi There,
when I call, the help that I getting it is always insufficient. For instance, once I phoned to retain a Brompton seat post, the guy asked me were do I come from???? and it was not friendly at all and when I told him, his answer was I see . (I found it very sarcastic and a bit raciest)
Does he aske all the client where they come from?
Unfortunately I have very limited options where to get parts for my bike.
Regards,
Wael

10/12/2020
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