"Happy Customer"

Great Service. Ordered 2 tins Sandolin Superdec Satin before 11 am on 11/04 & received order today, 13/04 in perfect condition. Emails & texts received regarding when delivery would be. Would definitely use agai

"Replaced after damage"

When the paint arrived I opened the sealed bag that the paint comes in and there was red paint all over my hands the tin was damaged by the lid so the paint was leaking out. I reported this by email but received no response this was done on the day the paint arrived.So I then went onto the buypaintsonline website and filled in the form name address and information about the leaking paint NO RESPONSE if anyone from the company is interested in any way my order number was #136842 in my first email there was an attatchment with pictures of the damaged tin The original email was not received by the company for some reason although the address was correct. Buypaintsonline did then make contact after this post and replaced the paint immediatly.It seems that Fed X damaged the package and repacked the paint that was leaking.

"Great service and competitive pricing"

Richard and Jimmy were fantastic in dealing with my order, there were courier issues, but these guys sorted it expediently and I am 100% satisfied. I got my product and the price is very competitive in an age of rising costs.
I will use their services again.

"Can’t praise this company enough"

Can’t praise this company enough, I don’t normally do reviews but was so impressed. I decorated some rooms in the house last year with Crown period emulsion paint. Living in an old house, certain repairs need doing yearly and I was gutted to discover that Crown have stopped making this paint just a few months after me decorating. I was worried I would have to totally redecorate but Searched on line and found the shade and make I needed on buypaintsonline. It came very quickly and it was a perfect match so I didn’t even need to paint a whole wall but could get away with just painting over the patches. Very competitive pricing too. They saved me a lot of work. Thank you.

"Easy to order and paint a good quality…"

Easy to order and paint a good quality however I was guaranteed 2 working days delivery, it took 4 with no offer of refund on postage. Disappointed.

"False delivery promise"

The paint was ordered on 07th Jan with delivery charge of £5 for 2 business days delivery. Today is 19th Jan but still waiting for the delivery! Have to follow for the update but no satisfactory answers provided

"Excellent company"

Excellent products, pricing and service. I ordered 2 different colours of which 1 they did not have the base in stock but offered me great options to go with a different base, wait for the stock to come on or receive a refund. Richard was excellent in providing me with information and my options of which the order was completed and delivered quickly. Very happy with their service and will recommend and use them again.

"Split paint"

Ordered paint. It arrived and the packaging had split paint on it. The tin had been dented during transit spilling some of the paint on to the packaging. I sent photos (2 days after receipt) but was curtly informed that as it was 24 hours after delivery that nothing could be done about it. Apparently this point is in their "terms and conditions" on the website. Pretty poor customer service. Won't be purchasing from there again.

"Buypaintsonline....the clue is in the title !"

These guys are fantastic, not only did they match my exact colour, when courier issues came up they dispatched my order again so I would not be delayed. Big shoutout to Aislinn there for sorting this all out so neatly !

"ABSOLUTELY FANTASTIC SERVICE"

ABSOLUTELY FANTASTIC SERVICE
SUPER FAST DELIVERY
EXCELLENT SECURE PACKAGING
HIGHLY RECOMMEND TO ALL WILL BUY FROM SELLER AGAIN