"Great help again by the staff nothing…"

Great help again by the staff nothing is to much trouble to get all the materials needed for the works we do.
Will continue to keep using them and recommending to our customers.
Peter at The Geoffrey Budd Partnership

"Absolutely shocking customer service…"

Absolutely shocking customer service tbh no customer service at all. We looked at several tile places and we decided we like a certain tile at CTD tiles. So we ordered a sample to make sure told on a Friday that said tile will be in shop to collect on Tuesday- someone at this branch in Norwich they forgot. On the same Tuesday we reordered the said sample of tile and we were then told it’ll be ready for collection on Monday. We take another 50 mile round trip after being told the tile has arrived only to find they had ordered the wrong tile. So we headed home fuming and went to Tops Tiles who were very helpful so we ordered over £400+ worth of tiles trim etc and TOP TILES had excellent customer service- so Ctd tiles are rubbish in comparison

"Big shout out to CTD Tiles Chichester"

Big shout out to CTD Tiles Chichester, with special mention to store manager Karen.
I needed guidance on my Kitchen project and her wealth of knowledge really shone through. Helping me narrow down my options was a huge help as I can be easily overwhelmed.
Very pleased with my choice and the price was even better than I thought it would be. Karen was very patient and kind and professional. Highly recommend.

"Excellent friendly and helpful staff"

On arrival all the staff were friendly, polite and courteous and were fantastic in helping us choose the correct materials for the required work. There were a credit to CTD Tiles, Newbury

"Exceptional Customer Service "

The customer service provided by Simon @ CTD tiles, Norwich, was exceptional. He went above and beyond to help me find the tiles I was looking for, gave excellent advice , placed the special order for mosaics, and arranged a delivery within a couple of days. Then, after I discovered I'd not ordered enough tiles, even came in on his day off to place the order for additional tiles, in order to have them delivered before my builder was due to leave site. Simon even called me to check the tiles had been delivered on time. Without his help, my work would have been delayed by days. For that, I cannot thank him enough.

"Very helpful service"

Very helpful service, great product knowledge and sound advice

"Great tiles, delivered to store quickly"

Helpful staff at the St Albans branch and a very fine selection of tiles at a mid-price. The Arles Sea Gloss tiles installed this week are terrific.

"Don't go there!"

Tiles ordered back in June, part delivery received, promises of delivery of the rest of the tiles over the coming weeks and still waiting (it's 30th August!). Promises of a full refund, never appeared!

"Stuart was really helpful and full of…"

Stuart was really helpful and full of useful information

"Items never received"

Items never received