"My new furniture is absolutely…"

My new furniture is absolutely beautiful, having bought my previous garden furniture from featureDECO i knew to expect exceptional quality but my new set is stunning on my new decking. Easy to order and delivered quickly.

"Purchased a full patio lounge dinning…"

Purchased a full patio lounge dinning set, ordering was very simple online a little unsure about buying without trying but no need as product was better than expected in comfort and style. Delivered on time as stated by email, delivery men were very polite and so helpful.
Unpacked to find one little issue with the table top, the company couldn’t offer a replacement for another 9 plus weeks but offered an alternative which I was happy with. So over all very good service all round. Just need the sunshine to enjoy it .

"As a repeat customer I recommend…"

As a repeat customer I recommend feature deco to all who ask me about where I get my garden furniture from. Great quality furniture with attentive service

"Fast service garden furniture was top…"

Fast service garden furniture was top quality. Will highly recommend and use again.

"Versatile & Classy"

This furniture exceeded my expectations…Well made and very classy! The versatility lets me mix up the seating and table area to suit my needs.
From order to delivery it was an easy process backed with a knowledgable customer care team for any queries.
Well worth the investment

"I order the Newcastle 6pce dining range…"

I order the Newcastle 6pce dining range well built great service from time of placing order and delivery. I did call to the showroom to have a look all the furniture look well made and the guy in the showroom was helpful. also delivery driver gave a good service

"Pergolas"

Pergolas. Do not buy. I've had a terrible experience with them.
They are cheap imports from China. The company will claim to know about the product but when questioned, they open their own products and put them together to enable them to answer your question. Or they ask people in China and you have to wait for them to respond.
They have no phone so you can't speak to anyone. Your only option is email contact.
The advert promises bolts, but they aren't sent so you have no means of securing it to the ground. It took me weeks to get them sent out, and they were from for the ground type.
Advert for the product was factually incorrect. The company blamed another company for writing their adverts which is why they weren't aware of the errors.
The advert promised colour changing lights, but they were white lights only. I was no recompensed for this. I was told it was another company's fault who wrote their advert and they also had no idea the lights didn't change colour.
Fragile in bad weather. They will move in strong wind and become compromised. If their pergolas are remotely exposed they will not tolerate the wind. They are too light.
If there is a fault, the company will not compensate you or admit liability. I had several features that were technically impossible to make work. All of them were my fault because nobody has ever complained before and they're made in a factory so it's impossible ke that they're faulty.
Instructions are awful. Highly unlikely you will make sense of a lot of them. They lack detail and graphics. Several parts have no explanation for their purpose. This is a complex and time consuming build which is not explained and the instructions make it worse.

They're a shambles of a company.

I would seriously stay clear of their pergolas. They are poor quality. Go to a company that specialises in them.

"Great first purchase"

First class product delivered on time. Will definitely consider again for future purchases

"Purchased the Weymouth dining set and…"

Purchased the Weymouth dining set and the quality is fantastic!! We found Customer Services and the Sales team very helpful. The products are good value for money and great quality.

The whole process was stress free and dealt with in a friendly and efficient manner.

"Feature Deco Patio Set"

Just received my Feature Deco patio set and I'm blown away. The quality exceeds expectations, and their attention to detail is remarkable. Outstanding service from start to finish.