"I recently bought a puppy who was…"

I recently bought a puppy who was supposed to be microchipped.

I was given an animal tracker barcode and told the vaccination details were electronically attached to this.

My new dog had not been vaccinated, chipped or vet checked and the breeder also lied about the KC registration.

I even registered the chip number costing £24.00 without knowing my dog did not have a chip.

I felt this was fraud. Animal Tracker would not give me the identity of the microchipper who was allocated the chip number despite my having a print out with the barcode.

Animal Tracker used GDPR as their excuse for withholding this information.

While obviously I am not accusing Animal Trackr of complicity in the fraud I am disgusted that they would not disclose the identity of the person concerned who was complicit.

I have now obtained s refund of the £24.00 that I paid to Animal Tracker but am still unhappy that they would prefer to protect the identity of the person who issues animal chip numbers without chipping the animal as this is not only dishonest but can put the animal at risk.

"Easy"

Easy to upload app and check in with microchip number, easy no problems

"Swift service "

Got our lovely boy milo yesterday. His details have been updated very swiftly. Now I have peace of mind if he goes walkabouts. Great service. Thank you

"Helpful experience "

Brendon was very helpful in registering the microchip in my name for our puppy Teddy great job 👏 thank you

"Please use another company "

Overpriced trying to change the address over after buying a puppy. It's ridiculous amount and hassle, please shop elsewhere thats cheaper and more helpful. Take your money but then you have to keep chasing it up!

"Irresponsible company, will transfer the chip to thieves, even then told not to!!!!"

Absolutely irresponsible company.
I had my dog stolen, the thrives tried to change the microchip. I phoned and emailed them not to do it and this bag of crap transfered her.
Useless company do not care at all. Stay away use a different company.
Pile of poo.

"I am well impressed how my microchip…"

I am well impressed how my microchip detail.are private and how straight forward every detail to put lolas detail in my name thank you for this service we'll impressed

"SCAMMING TERRIBLE COMPANY AVOID!"

Terrible experience! AVOID at all costs!
I placed an order 9 days ago for the tap and track, however did not receive a confirmation email or any update on my order despite the money being taken from my account. Seems like a scam.

I have emailed numerous times and have been been made false promises of when I would receive my order.

In addition to this the website made duplicate accounts for my one pet. I called up to modify my pet details and was told that they would remove the duplicate accounts by doing so they sent me three emails that they are sorry for my deceased pet!
Disgusting customer service, took my money and still haven’t received my item AVOID THIS SCAMMING COMPANY!

"Registered my boy"

Registered my boy, was quick so thank you 😊

"Very helpful and charming young lady…l"

Very helpful and charming young lady dealt with my request to change details on my dogs microchip registration from its previous owner. It would have been a five star revue but for the request to have the confirmation to be done by a paper method instead of electronically. There are still many elderly who prefer for this method to be used and not be told I am sorry but we are a paperless company. Apart from that an exemplary operation
Kind regards
Keith Pearson.