"Excellent help & service from Tom"

Excellent help & service from Tom. All sorted efficiently, effectively and pleasantly. Much appreciated.

"Great company"

All sorted spoke to a lovely lady who sorted the transfer of my new dog.

"Overall pleasant experience"

Overall pleasant experience, made payment and sorted fairy quickly, received copy of certificate shortly after. Would recommend.

"Wonderful people to deal with."

Wonderful people to deal with.

"Very easy to use website.all in plain…"

Very easy to use website.all in plain english.happier now my pup is on the system and sorted thankyou.

"Put on hold for a transfer"

Put on hold for a transfer, then put into a recording for a call back. Whilst waiting for the transfer, I was cut off.
I rang back again and was asked to regive all information for re registration, even though I'd registered my pet on line 3 times and had a certificate with the updated information on, sent in an email to me 2 hours earlier. I was sent round in circles online, 3 times, and the having to go through it all again, twice on the phone, it again felt like going round in pointless circles for a process I'd already completed.

"Highly recommend"

Highly recommend, easy to contact & speak with caring efficient team members.
Having spoken to several team members my experience was consistently positive, the team went above & beyond to assist myself & my pet with her welfare being their priority which was extremely notable & appreciated.

"Simple online registration"

Our dog had already been chipped but not registered. Im not good with online stuff, but the registration was easy to follow, fill out. Knowing she's now registered gives me peace of mind.

"Been trying for a week to get my…"

Been trying for a week to get my puppy's microchip details transfered. They do not answer the phone or answer emails.
After finally getting an answer on the phone, I was told they would need to contact the original owner and then they would get back to me, still waiting despite leaving voice messages. My dogs microchip is useless, her previous owners are moving and there will be no contact address if my dog gets lost or stolenl

"Registration is easy and good value"

Registration is easy, cheap and with 4 weeks free insurance thrown in, well worth doing. You can include a piccy of your pet to help if they get lost, as well as a description. This is my second pet registered with them.