"Had difficulty registering my pet…"

Had difficulty registering my pet online so did it over the phone. He made my life so much easier and was so so pleasant . A huge thankyou !!

"Website was easy to use but the pricing…"

Website was easy to use but the pricing for this service is way overpriced. As a breeder used to using mypet to chip and register puppies with no transfer cost to new owners I feel this company is ripping new puppy owners off with the £24 transfer fee. Dearer than Petlog and that's saying something!

"À straightforward process with no issues"

À straightforward process with no issues

"Very easy process"

Very easy process, simple to use, no fuss, no confusion. Great!

"I called to request changing details on…"

I called to request changing details on a microchip having acquired a puppy who had already been registered. A call had to be made to the previous owner for verification but this was done straight away and within minutes I was recalled and registered. Excellent service

"Shelling peas is much harder work!"

Well, I registered I got..... shelling peas is much harder work

"Registering my dog was made more easy…"

Registering my dog was made more easy for me on the phone , now less worries .

"Excellent service knowledgeable staff…"

Excellent service knowledgeable staff member very polite and helpf

"Terrible experience"

Terrible experience. The breeder told me to use this database so I signed up and paid £24, the payment was loading for hours and nothing happened. Eventually £24 came out of my account but no confirmation of registration. I emailed customer service to confirm my payment and asked for confirmation my puppy has been registered nearly 2 weeks ago, still no confirmation despite chasing multiple times. Not sure why I am paying £24 for customer service if I’m not receiving any. I would like a refund so I can register my dog with a free service, but no reply at all.
The worst part is I can be fined for not having my pet registered, yet I’m doing everything I possibly can and this company is no help! Along with the worry that if anything happened to my puppy during these weeks there would be no way for him to find his way back to us!!

"I have 4 customers who are buying a…"

I have 4 customers who are buying a puppies and not expecting to paid £24 which it’s free in the vet on a payment plan
So what did I pay £100 for not good