"Avoid"

Took 4 hrs to pay, payment section disappears when required fields are filled, it's possible that site/ code has been hacked/ modified. £24 per pet. Website slow, chat is no chat, navigation menu is intermittent, 7 day refund guarantee not honoured; transfers pet, closes account, but doesn't refund, after almost 4 weeks of false promises, PayPal dispute required for refund. Can register chip with other sites, which I didn't know at time, some are free, govt site provides an approved list for dogs, it's the same for cats.

"Chose another chip company"

Would never have chose this company to chip our pet however was already done. Website is terrible, paid to register pet, no email confirmation sent through, took my £24 instantly but no pet was registered on their system. Had to call to do it all again on the phone despite taking my money out my account 8 hours before this.

"Tried to contact you via email"

Tried to contact you via email, wouldn't send then tried to phone and the number keeps on coming up unobtainable, I need to pay for my registration, but am not getting anywhere, tried paying on line, again no joy!
K Stephenson

"Really helpful and easy too set up my…"

Really helpful and easy too set up my new pup, ty

"I work in animal rescue"

I work in animal rescue. Had a dog signed over to us, had a few issues with being unable to get through on phone but once I emailed, got a reply, called again, got through & a young man by the name of Tom was super helpful. Dog is now re registered. Will be helpful when the company can set up welfare accounts.

"Had to call as I had been scammed when…"

Had to call as I had been scammed when I did it online first. PayPal were great with the refund. Rang Animalmicrochips, they were very helpful, did everything over the phone, explained the process and also the problem they have with a scammer which they are getting sorted out. Thank you

"Relatively pain free"

Relatively pain free.

The leaflet is printed small in black or white on a green background - very hard to read: why??

On my first attempt I didn't get my passwords to match (no 'show password' option) so the system threw me right off and I had to start again.

I have taken the free Agria pet insurance option, although perturbed that no price is given for continuing this after the free month is up.

"So easy on line to register her…"

So easy on line to register her microchip added tag as well

"Absolutely disappointed with this voice…"

Absolutely disappointed with this voice mail today telling me I know longer owned my pet even though I have the email & payment! Saying l digit was wrong there side looked back on info 7 digits wrong on there side so upsetting

"Happy to recommend"

Phoned to make amendments to status. Very helpful and pleasant response