Truckman
thomas lodge
"Taylor the big dog"
Taylor the big dog, always helps us massively great customer service, highly recommend
TC
"Best Company I've dealt with for years"
Lock on my old Truckman top fitted to my VW Amarok stopped working, first by remote then after a while the key just started turning in the lock. So truck was still usable but obviously couldn't risk leaving anything in the back. Phoned Truckman, spoke to a very helpful guy name Jack. I also requested that while in the hands of the experts they lifted the entire top and replaced the rubber seal which sits between pickup and top. I sent some pics over and agreed a rough price.
On arrival Jack had been called away so dealt with a lovely lady, Emily. After going over the emails between Jack and myself took the basic amount of money for the job and warned me it may need a new actuator and complete new handle and handle mechanism. She said she'd get it assessed once in their workshop and let me know the parts needed and the additional price.
Emily was very busy and each time she left her desk and headed in my direction I was dreading the worst. I had been quoted an approx job time of 1.5hrs by Jack.
So after a couple of hours when no-one had come back to me with the additional price I just sat quietly (lovely Capuchino btw). Eventually Emily came over to me with another guy and I thought "oh no, here we go", expecting the worst.
They walked me to my truck and told me it was all finished and fully working - it was obvious the rubber seal had been changed. However, my first reaction was "is it all working" and "why didn't you come and tell me the additional cost" only to be told there was NO additional cost. They had managed to fix both the locking mechanism so it worked with the key an it worked remotely. I couldn't believe my luck.
I have used Truckman a couple of times now and can't recommend or praise them highly enough.
So Thanks guys with special thanks to Jack and Emily - she was brilliant!!!
You deserve a promotion Emily!!!
Paul Storer
"Really helpful service answered all my…"
Really helpful service answered all my questions .
James
"Rear door replacement under warranty"
Kelly Robinson arranged a quick rear door replacement for the canopy of my Ford Ranger with clear instructions on how to fit.
Sacha Hughes
"Great products and speedy delivery"
Great products and speedy delivery, thank you
Steve Archer
"Emily Trevis was fantastic"
Emily Trevis was fantastic. We had an urgent requirement for some Single Cab Canopies and although there were no tops showing anywhere, Emily pulled all the stops out and came up with a solution. Our mutual customer was happy with the speedier supply times and delighted to remain with Truckman!
Ella
"Providing excellent service!"
We have been using Truckman for many years now, and this is mainly down to the fantastic service that our salesman, Jack provides. His knowledge for the company always answers any queries we have, any issues that are raised are always sorted with immediate attention. We will be happy to continue our custom with Jack at Truckman.
Dave Fawdon
"Great service and Helpful Staff"
Great service, Good communication and helpful team
Mr McDonald
"Great customer experience "
Had a query on my L200 rear tailgate door .Firtsly answered by Bob who advised me of my requirements and options. On placing order dealt with Tim all very professional and happy to help ,even advised to wait in ordering as a discount weekend was approaching.All in all a great customer experience
AVRERIL SHAW
"Truckman, a great professional company "
My Husband spoke to Bob at Truckman to order a new canopy for our Ford ranger. Bob was really helpful and explained that we would have to wait for our canopy to be made. We made the order on the 5/11/2024 and went to have it fitted yesterday 3/02/2025. As soon as we arrived at Truckman the lovely lady on reception explained that she needed to go around our vehicle and do a video for any scratches etc and invited us to help ourselves to tea/coffee and sit in the waiting area, we had been told it would take around 5 hours to fit but they called us in around 4 hours to say our Ranger was ready to collect. The canopy is fantastic, when we bought our Ranger it had a badly fitted canopy on that hadn't had the electrics connected up and it leaked, due to bad fitting... Our new canopy has all the electrics wired up and fits perfectly with no leaks, they had even gave up a small pot of touch up paint, as they old canopy had left some damage on the paintwork... I can't recommend Truckman more highly, they were very professional and I would give them 10 star's if I could.
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