"Vanilla gift cards are (in my opinion) FRAUD"

Vanilla gift cards are (in my opinion), the highest level of scammers! The FBI would probably recover millions of dollars if they went after this company. Customers buy a gift card and immediately notice that it’s defective (missing the required 16 digits), store won’t provide refund and speaking to vanilla gift card customer service is nearly impossible. When you finally figure out how to get connected to a person, you’re kept on hold forever, calls get “disconnected”, repeat , only to be told they can’t/won’t help you, but will give you a case number that you can follow up on in 30 days!! I will never buy another Vanilla gift card again in my life!
Or work with InComm affiliated company!

"incomm email address ?"

I read that a lot of you emailed the documents that Incomm requested. What email address did you use?????
because the email address they gave me is not valid......

"We were ordering these cards for lower…"

We were ordering these cards for lower income participants in our programs. One of the times, before Thanksgiving they forgot to process our cards even though we had paid in full and paid for rush treatment. The second incident the cards were misdelivered. It took them 5 1/2 months to refund the payment. The cards were never activated but we will not do business with them again.

"They deserve leas than 0"

They deserve leas than 0.
On March 28th I purchased a prepaid 500 dollar card and it was frauded when I purchased it. There was no way for me to know. I've been running after them to give me my 500$ back and nothing has been resolved on June 3rd. Scammers and thieves. All their customer service is in India and they keep telling me call back in 48 hours

"I was given gift Vanlilla Gift card"

I was given gift Vanlilla Gift card . When I opened envelope Card was already damaged. When I called consumer service , they said card money has been used at another location .they gave dispute number and asked me to mail info. This company is fraud. class action law suit should be filed. This company's rating should be less than zero.

"If I could rate them a 0 star I would"

If I could rate them a 0 star I would, total scam company with a revenue of over $390,000 PER EMPLOYEE Their CEO is a crook and this company needs to be shut down but obviously are paying off the right people in order to be in business still gross gross gross I have been in dispute since March 3rd 2023 only to be given the circle call back 24-48 business hours I am I have put your case in escalation with our back office for the 4th time after being told the 2nd time there was resolution

"Purchased a $100 mastercard gift card…"

Purchased a $100 mastercard gift card from Target in Cali on 03/10/23. On 03/22/23 the entire $100 gift card was used at a Target in South Carolina. Contacted Incomm, was hung up on, language barrier, asked to email my DL, receipt, and copy of both sides of card. DL??? Spoke to Target and when asked were does it notify the consumer that these cards are purchased at your own risk there response was the insert in the mastercard packaging your card comes in and in the fine print on their website. What a joke. Both companies need to be held responsible for this scam. Already reported to BBB. A class action must be completed again Target and Incomm.

"This is the 2nd card from Vanilla Gift…"

This is the 2nd card from Vanilla Gift (InComm) that was breached. Both were drained before I used them for the 1st time. I feel it has to be an employee of thiers because the purchases are very similar and for very small amounts over a couple of days, and the card never left my wallet. The first card was replaced for the full remaining balance but the 2nd one has been in dispute since 01/03/23. They issued a new card, but it was short with no reason why given. I have called them and the service rep had no idea why and sent an email twice to the fraud support team and I haven't heard back from anyone. The wait on the phone is usually 45 minutes and I think they do that so callers will just give up and go away. I am sure they know they have a problem with dishonest employees with access to gift card numbers and thei security codes. Stay away from tis company at all costs.

"i think they are also in cahoots with credit karma"

i think they are also in cahoots with Credit Karma and their $50 guarantee. I've trying since feb 3rd to get money. last email said i should have gotten email from incomm on feb 24th. never got it. now i think i know why.

"this place is nothing but fraud…"

this place is nothing but fraud experts....i think all the people that have been ripped off by them should get together and file a class action suit against this bogus company! anybody else willing? Lets do it.I purchased 2 of incomm's visa cards from target for our vacation...well when we went to use them their balances were $0. Have gone through all the channels and then some for over a month now...absolutley 0 return. So I contacted my bank and they are filing a claim also. As i purchased them with my Debit card. I believe, with the resp[onse i received from Target's Manager after we came back from our vacation...I think Target is a player in this game they play.