"It never came off the truck"

We ordered a playset from Sheds For Less Direct which arrived this morning. My wife was then expected to unload the heavy box off the truck. When she was not able to unload the playset, the driver left with our playset. I called the company and the response I received is that we were expected to have 3-4 adults available to unload the playset off the truck onto the curb. If we had known that we would not have ordered the playset from this company. I have no idea how we are going to get our playset now, especially in the setting of COVID 19. Terrible, expensive and disappointing experience with customer service who were more blaming us for not knowing to get the item off the truck than they were in helping problem solve.

"Fast and easy check out"

Fast and easy check out. Delivered on time.

"Solid materials"

Solid materials. Ok instructions. Good value.

"A MIXED REVIEW"

I am extremely pleased with my shed with the exception of one thing. Several weeks after receiving and assembling my shed, I found two comparable sheds; one for $200 less and one for $400 less. This is unacceptable.

"great pricing and great quality"

great pricing and great quality

"good shed but tedious to assemble"

good shed but tedious to assemble
Directions not always clear

"The shed is great"

The shed is great. The instructions for putting the corners together could be better.

They sold me an anchor kit that didn't match the shed which they should have known. Then they gave me a hard time about the refund, making me pay shipping both ways.

"The best experience I had with an…"

The best experience I had with an online store.

"I ordered a10x10woodbridge plus"

I ordered a10x10woodbridge plus. Came on time. The reason I gave it one star was because zero stars was not an option. Very poor quality very thin side walls. Had to go buy 2x4s to hold the sides up till we got the roof braces up to hold the walls up. The foundation kit is not very sturdy. Finally got it completed. Leveled the exterior with blocks. Was leveling the middle with treated 2x4s. Dropped one of the 2x4s went right through the side wall it is so thin. (can't hardly wait for a hail storm) What I'm trying to say this is a piece of junk. Poor quality. That's what I get for buying on line and not looking at the product. I gave $1187.00 for this junk. If interested this junk is for sale (buyer has to move it) All reasonable offers considered. Please don't buy one of these they are junk.

"I ordered a small horizontal shed"

I ordered a small horizontal shed. Email received and time window set up but shipping company ends up contacting me after the window. I agree to have them leave it, as I am not home. They leave it and when I get home, I realize it's the wrong shed. I follow up but it's Friday and I have to wait till the following week. Contact sheds for less and they direct me to the shipping company, I schedule a time again and guess what, no show. Contact SFL again, they suggest I contact the shipping company, I ask why the hell am I contacting them, you should and then you should provide me with some answers, not more questions or suggestions.

Well, the trucker contacts me to deliver the shed but when he arrives, he says "I am not here to deliver your shed, I am only here to pick up the one we delivered by mistake"

I call to cancel the order and get a refund. Their process is, they must investigate before they can refund my order.

While the pricing is good, their call service/shipping partners/customer service is not. Somewhere they are cutting corners.

Bottom line, I am sure they have customers who are lucky enough to have no issues but for those considering buying from Shedsforlessdirect.com beware.