"Absolutely hopeless"

Please do not use - wish I read the reviews here first. Ordered 24.01.2024, a month later no sign of the goods. Tried phoning - no answer. Finally raised a ticket on their website to ask about order - no reply. Ended up lodging a complaint via my bank and asking for a refund.

"Non delivery and no refund.."

Ordered an item from this company in late February but did not received it so asked for a refund but did not receive that either.

" Order not received No refund"

Ordered in Oct 2023 still waiting April 2024. Have asked for refund and heard nothing. I would strongly advise not to order from this firm.

"Awful, awful awful!!"

Ordered on 25th Feb, still nothing received after sending numerous messages and emails. Company blaming a new system was the issue. I got an email to say this was sorted and I would get my order within the next week......but guess what?.....still nothing. No response to my last few emails requesting a refund. Awful company, will not use ever again!

"Do not order from this company complete…"

Do not order from this company complete scam didn’t receive item email to complain got a generic email about there computer systems being down etc I emailed again and no response and no money back avoid avoid avoid

"AYP Healthcare scam company"

Would give zero stars if possible. Beware. They take your money, don't deliver (been waiting 6 weeks now), don't answer their phones and now I don't even get an automated email reply. Today had to resort to a claim on my credit card to get a refund. Steer well clear of AYP Healthcare.

"AVOID AT ALL COST"

Do NOT order from here. I am currently having to go through my card company for a refund as it has been 2 months since I ordered. At 1st you get a reply back but as soon as you mention refund you hear nothing. For 6 weeks they kept telling me it would be posted by the end of the week & still nothing. I am now out of pocket £130 & having to pay out more money (that I don't have) for more gel. It's a shame as I ordered from here previously & was brilliant service. I am now starting to think it is a way of drawing you in to order more & then just keep your money & products. AVOID AT ALL COSTS!!! They have been reported

"Items not received after 10 weeks!"

Items not received after 10 weeks!
I ordered and paid in full on 18.1.24 and items not despatched by 1.4.24.
Now chasing a refund!

"My husband ordered a tonic over 2…"

My husband ordered a tonic over 2 months ago. No delivery so sent e.mail. reply back saying goods on way. Delay down to systems fault. Another month same again and same reply but offering cancellation and refund. Nearly another month and still no refund and company ignoring further contact. A company to be avoided.

"Avoid"

Made an order at the beginning of March. Still haven't received it. Responded to my 1st email asking for an update, told it was delayed due to a new IT system being installed. Still not received my order and have ignored both my requests for a refund.