"Well I'm going to stick my oar in and…"

Well I'm going to stick my oar in and say I had a great experience. I ordered the wrong item (my fault - should have measured) and they took it back no problem. Advised on collection services (not entirely straightforward in these covid times) and sent my new items out without hesitation or delay. Contrary to the other reviewers, I found Lewis very responsive via email and very obliging. I wouldn't hesitate to order again.

"Abysmal company"

Abysmal company! Ordered Euroquilt duvet and still no product has arrived 4 weeks after placing my order, no phone number to ring them on and no-one answers email. Terrible company wish i hadnt bothered with them.

Notice to anyone else, use a reputable company not these fly by nights. All the cr*p on their website about best prices is a load of cr*p.!

"Awful company to deal with"

Awful company to deal with

Nobody answers the phone. Nobody answers emails. You order online and six weeks later nothing arrives. We had an email that the director was going to “concoct” an email to my wife eventually and that was all rubbish. Beware of this company and order from a reputable linen firm.

"What a shambles this company is!"

What a shambles this company is!
Placed the order told not all was in stock asked if I would like to wait for complete order, I said yes, then got part order next day!
waited for delivery of remainder didn't come! e-mailed reply said they would look into it - NOTHING, emailed again, NOTHING, emailed again - NOTHING left a message on answerphone which asked me to email! phoned again spoke to someone who didn't have a clue!! eventually said still didn't have the stock and I would have to wait another 4 weeks! Thats 8 weeks in total if it arrived!
Conversation got a bit heated with the old duffer on the phone and was told they would cancel the order!
I said I would leave a bad review - he said they they didn't have a review site!! well I'm writing this one somewhere I hope someone reads it!
Do not use this company they are hopeless, particularly the old duffer on the phone!