"Absolutely apalling service"

Absolutely apalling service. Steer clear. Ordered on 17 Sept bedding order £73.95. Never received never even acknoeleged my order but took money via paypal. I cancelled mid oct as not received. Still not received refund. Called and emailed over and over again. Emails say yes to refund but nothing received.

"Rubbish"

Rubbish. Ordered over two weeks ago. No replies to e mails or telephone calls on several occasions. One e mail saying they would follow up and let me know, again nothing. I would not recommend them at all !!!

"I placed my order on the 12th of…"

I placed my order on the 12th of September and paid for it in full £264 to be precise.
Not had the goods yet.
I have never dealt with a company that has such poor customer service. Nobody answers the phone….a recorded message tells you to email….nobody replies.
Still waiting for my goods…..totally unprofessional….only wish i had read the reviews before placing my order.
Lesson learned 🤦🏼‍♀️

"Excellent service and product -****"

Really pleased with my purchase of a NIMBUS hungarian down duvet. Cant praise this company enough- really good price and excellent service.

"No goods have arrived even though money…"

No goods have arrived even though money has bn taken
Emailed 3 times but no reply
Would not recommend this company

"Good morning "

Good morning

I’m extremely disappointed in their level of customer care. I have made several calls and emails and still there is no reply.

I have since read the reviews on Trustpilot, I do wish I read them first before I purchased from the company. Over a month and still have not received my goods.

I will be speaking to my bank next week as I think this maybe fraud.

King regards
Jeanette Russell

"This is the worst company I have ever…"

This is the worst company I have ever dealt with I have returned the seat cushions over two weeks ago and am waiting on my refund of £100.00 They have acknowledged receipt of the goods back but still no refund. I am now contacting my bank Do not use this company they are diabolical and do not respond to any contact

"No reply to email query re order "

I didn’t receive any order confirmation email after the purchase and have not yet had delivery of my order which I made on Tues 6th August . I have sent 2 emails to your contact email requesting an order confirmation mail and delivery advice but have received no reply . I have also tried to call you but could not speak to anyone on the phone . I simply want an update to confirm the order is being processed and to know that my goods are on the way .

After an email from the director Rodney Goodbody , promising to “come back soon “ there are still no sign of my goods or any update on where they are . It’s now 2 weeks since I placed my order - surely it’s not hard to send out 2 cushions , you took the payment swiftly enough.
Please sort this out .

"Goods never arrived!"

I wish I had read reviews before ordering from this company. My goods haven’t arrived, and although you can send email, they never respond. They do not return your telephone messages either. They leave me no option but to report them to Trading Standards as taking money and not delivered items. I will now have to claim money back through my credit card. Wish there was option to give them zero stars. This business should be closed down.

"I’ve been sent two reminders to review…"

I’ve been sent two reminders to review Landmark Linen and still have not received the £350-worth of items I ordered two weeks ago. I noticed however that the company took the payment from my account in three days. Not always slow to act it seems.