Love Windows
Jayne
"That last ‘good’ review is a load of…"
That last ‘good’ review is a load of b*llsh*t. They left us with sub standard shoddy workmanship with NO resolution. A bunch of cowboys!!!!! Don’t go anywhere near this lot, they’ll take your money, do a terrible job, walk away and not give a damn.
angela morris
"today I had my windows fitted cant…"
today I had my windows fitted cant fault them they are excellent the two young men that put them in left my home clean and tidy thank you love windows angela Huddersfield
Garry
"2nd review but please please please…"
2nd review but please please please heed this. I have raised a CCJ against this company and the court has replied today to notify me that LOVE WINDOWS has gone BUST. They are no more.
They are still advertising, they are still taking deposits, they are true and proper rogue traders, believe nothing they say. I am not bitter, this is genuine court instruction to confirm they are BUST.
Find another company for your window replacement.
Garry
Frank Lloyd
"Stay away from this company"
Reading these myriad of complaints makes me realise that I am never going to get my window keys or guarantee either. I also suffered at the hands of these cowboys at first, with many things going wrong such as: broken glass puncturing a newly installed polycarbonate skylight, silicon walked into my new carpet and leaving me with a hole where a window should have been for three days, which meant that we couldn’t leave the house. All we got from the office was a list of excuses about putting them right. However, eventually after two weeks from the start date they finished the job. Therefore, I would like to thank the two guys Kevin and Ash who were sent to put things right and this slating about this company does not reflect on their work. It’s a wonder that any famous people would want to endorse this sham of a company.
Robert Cowans
"CON MEN, DON'T EXPECT A GUARANTEE"
Had love windows, come out for a price on 7 windows, paid a deposit of £876 on the 31 August 2018. Cash on completion. The surveyor came out a week later, measured up, and said we a pretty busy, because of the television advert, they will be fitted in about 4 weeks.
September went by, October went by, November went by. Dozens and dozens of phone calls and emails were sent , BUT NO ONE ANSWERED THEM. So I put a bad review on Trustpilot. Titled con men.
Within 1 hour of me doing the review, my phone went, love windows giving me a fitting date, in January 2019… Adam said, please could you do me a big favour and remove your review. So I did, I just wanted my windows fitted. The day before my fitting date, they phoned me to cancel, and asked could they fit them the week after. On the new fitting date. 3 young lads came, at 2pm to fit the windows. All 3 were great. They covered all the floors with sheets and a big rug near the front door. It's January so it goes dark early. They were working until 8pm in the dark with a spot light set up. Within 5 minutes off them finishing, Adam was on the phone about the final payment, which I paid in cash to the lads. Even gave the lads £10 each for the cleaning up they did.
The windows look great, the quality looks good and they have made a massive difference in keeping the rooms warm and the street noise out.
Now in May, the plastic trim is coming off on the outside. I have emailed them but I'm not expecting a reply, or anyone coming out. I will pay safestyle.uk to do it, when they do the back windows.
We want to get all the windows at the back of the house done. But after all the hassle with love windows, we got out safestyle.uk. They said it's against building regulations, to take out fire exit windows and replace them with none fire exit windows. Have to replace like for like. Fensa wouldn't allow it full stop. Love windows couldn't care less, they ripped out all the fire exit windows and replaced them with none fire exit windows. I wish I would have known this beforehand.
Don't hold your breath for the 15 year guarantee, I'm still waiting it, even after dozens off emails.
Maurice Connor
"Another scam company"
12 months on Windows not finished this company was set up to make directors money and rip off hard working people Cameron and adam are just con men they have no shame and don't care if your Windows are substandard no use taking them to court they have all ready drained all the money from the company maybe Cameron would like his details posted on this site and I won't use trustpilot for reviews again as most of love Windows are obviously lies that's the good ones I mean love Windows want to reply to this that's if your still trading scum
Scott Mahoney
"Deposit never returned-do not trust"
I got an estimate for new windows, signed the contract but decided not to go ahead at that stage, I telephoned and sent recorded delivery letter to them(which was returned to sender, as they obviously knew it was asking for a deposit refund!?)this was well within the correct time allowed for cancellation ie. 14 days. I requested refund of my deposit, after several phone calls regarding my requests my deposit was never returned. I had paid by credit card, and therefore phoned the credit card company who then dealt with the matter and thankfully I received my full deposit back.Thank goodness for credit cards Don't believe everything you see in t.v. adverts!
. Jann
"Terrible company"
Terrible company. My elderly father ordered windows and doors. Paid 2500 deposit. They did not turn up on the arranged day of installation. Did not return any of our calls. So lucky my Father paid the deposit with visa card as he was able to do charge back. Reported this company to trading standards.
Rosanna
"they never get back to you"
I paid my deposit and tried to contact them many times and eventually they got back to me. I said I wanted to cancel as I had lost confidence in then. I’ve not been given my deposit back. So, I rang them and left website messages to ask them to do the window as I couldn’t afford to loose £1550 deposit. Again frustrating as they haven’t got back to me yet again. My mum and I are pensioners and saved up for the new windows. It’s disgraceful
S Payne
"So they have taken my deposit"
So they have taken my deposit, refused to let me pay by credit card, kept me hanging around for weeks, and now I can't contact them, their telephone number is currently suspended! And the rep is conveniently on holiday!
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