"Had my new window and door fitted…"

Had my new window and door fitted October 2018 the window has condensation in the middle of the glass l have contacted the on numerous occasions the amount of times they have promised to come and replace it is a joke they just lie and lie l am at my wits end .the one good thing about this is that l paid with my credit card so l will leave it to them to get my money back their customer service is appalling please do not use this company they are rubbish

"NOT guaranteed!"

The windows and fitting are NOT guaranteed!! Love Windows is NOT a member of any glazing association!! After NINE months I’m still waiting for a receipt. All this matters if you want to sell your house.

If anyone from Love Windows reads this please let me and all the other readers know why I have not yet had any reply to my requests for a receipt with a date of fitting.

UPDATE to reply:

Thank you for the first ever prompt reply.

This is not about workmanship! It’s about me paying you the full amount via bank transfer and not getting any form of documentation which 1. Confirms the date of fitting. 2. Provides any guaranteed time period (ie 15yrs) 3. Confirms the number of windows replaced and amount paid.

Please simply email this document which I have repeatedly asked for and of course I can remove this factual review.

"Great customer service and quality…"

Great customer service and quality products definitely recommend these guys

"Wow I love my windows they look amazing…"

Wow I love my windows they look amazing thank you so much

"Great work love my windows thank you…"

Great work love my windows thank you very much

"Thank you very very much love windows…"

Thank you very very much love windows for my windows and doors they look great and you helped me save a lot of money definitely a great company 100% recommend

"My windows look great first I was a…"

My windows look great first I was a little hesitant due to seeing a lot of misleading reviews but still took the risk and went through with my order and I haven’t had any problems at all from the start to the end of completion definitely recommend this company

"Absolutely amazed with these guy from…"

Absolutely amazed with these guy from start to finish I haven’t had any problems what so ever great value of my money definitely recommend

"Quality windows thank you I will…"

Quality windows thank you I will definitely be recommending you to my friend and family

"Highly recommend these guys fitted my…"

Highly recommend these guys fitted my windows earlier and mark my words they have made a big difference can feel the house getting warmer without use of a heater these windows are definitely energy efficient