"Impossible to contact"

Placed an order for next day delivery and have heard nothing, have contacted on all social media platforms, no response (despite being able to write a facebook update during this time) have called, no response, have emailed and it keeps bouncing back saying their mail box is full.

"Ordered on the 21st of July and paid…"

Ordered on the 21st of July and paid for next day delivery. No contact from the company until the 28th when my order was processed, now my order has arrived today two weeks later.
There are items missing from my order and some wrong items sent. One packet of sweets and one bag of crisps open and all over the box also some items out of date by over a year. Would never order again.

"AVOID!!!"

Avoid this so called ‘business’ at all costs!!! I ordered on 6th July and I did it through Klarna as I do that if I don’t really know much about the company. More than two weeks passed and I hadn’t heard anything, I tried contacting boxmix however their live chat was non existent and they didn’t reply to emails. Therefore I reported them to Klarna, and suddenly the following day they ‘processed’ my order. Funnily enough the fake tracking shipment they sent me wasn’t recognisable. I reported my order missing with Klarna, which they escalated further and were investigating it. Isn’t it ironic how nearly a month after my order, the delivery turns up today…. I can assure you I’ll never be ordering from them again. Only reason they seemed to pull their finger out is because they were being investigated by Klarna. Absolute shambles of a ‘business’. Save your time and money, find somewhere reputable to order from and check reviews first which I will be doing from now on!!!

"I really disagree with everybody…"

I really disagree with everybody reviews here ..
1. The customer service do respond straight away in the chat
2. I made order was delivered to me within a few days
3. Sweet mix I didn't realise I ordered wasn't the correct ones but being a good business they are they have sorted this for me
If I could rate these more the 5 stars I certainly would highly recommend and will definitely pass on my recommendations :)

"a f###### joke"

a f###### joke

"Would be 0 stars I'd possible they are…"

Would be 0 stars I'd possible they are scamming everyone out of their money I ordered a good 5 -6 weeks ago same as everyone else no response no item nothing I'm from London I know when I've been robbed lol I don't understand how their site hasn't been shut down yet

"Awful customer service and bad business"

Ordered a bucket of sweets and paid for express DPD shipping as'faster' than Royal Mail. Received an email saying order was picked and I could track it... but no tracking number provided. Ten days later still no delivery and no answer yet from my email to Boxmix customer services or on the chat bot they have available. Very very bad service. Wouldn't recommend at all, in fact would recommend you avoid this overpriced nightmare of a shoddy company!

"Fantastic Sweets and good drinks…"

Fantastic Sweets and good drinks choices some stuff ive not seen around before which was nice.

"DO NOT ORDER FROM THIS COMPANY!!!"

DO NOT ORDER FROM THIS COMPANY!!!
Placed an order which never arrived!! They have ignored all my emails and messages..scammers!!
Please don't use them go elsewhere

"AVOID!!"

AVOID!!! I placed an order on the 8th of February and it is now the 24th and still not received my order, nobody gets back to you on the live chat, they ignore your emails and also don't answer the phone, I got an email saying my order has been shipped via royal mail with a tracking number, there is no tracking number, and from reading these reviews I can see they have robbed a lot of other people, terrible company👎🏼