"Avoid"

Ordered a box on the 26th August for a birthday present and still hasn't arrived. Terrible customer service as I messaged and didn't get a reply. My order was apparently shipped on the 5th September and is still not here on the 13th. Tell me where my order is!!!!!!

"If I was able to give 0 I would"

If I was able to give 0 I would. AVOID this company at all costs, they are scammers, it’s been over 3 weeks and we still have not received an order especially when it was for a gift, they fob you off that the order has been shipped etc but it’s lies as nothing has materialised, and will be making sure Clearpay remove them from there list of vendors as they are simply scammers! AVOID AVOID AVOID

"Avoid are all costs placed an order on…"

Avoid are all costs placed an order on the 3rd August 2022 after 5 days I recieved a 2nd email too say it had been sent with dpd with tracking number. Which was false as NEVER recieved tracking number phone number is disconnected Emails ignored terrible company and terrible customer service I may add that it was, £35 order and £6 delivery all to which was never honoured

"5 weeks"

5 weeks, still haven't received my order. Emails and messages ignored. Tracking says delivered but i never received it. Complete fraud, avoid avoid avoid

"Isn't even worth 1 star RIP OFF!!"

Isn't even worth 1 star. Really wish I had read the reviews before ordering. Absolute shocking customer service!! No replies from any staff members after numerous messages and emails sent. Eventually after 7 days after purchase my so called '£30 mystery box' arrived. Nothing but total rip off!! Box is small with cheap sweets that in no way amount to £30 and that's a fact. Supposed to be half American half British sweets and I could go to my local shop and spend the same and come out with more for our money including buying American sweets. Avoid online shopping with these suppliers. Horrendous service and absolute con artists. Absolute disappointment all round service and the quality/quantity is ridiculous. Please dont make the same mistake I did. Shop around and always read reviews beforehand as i am sure there are loyal, honest and trustworthy suppliers elsewhere for sure.

"DO NOT USE THIS COMPANY total ripoff"

DO NOT USE THIS COMPANY total ripoff i placed a order on the 12th of may and payed for DPD next day delivery its now the 18th of may and still nothing tried using there live chat on there site with no response at all so i tried contacting there phone number and found out this has been disconnected. as a last attempt i found them on facebook and sent a message i had a reply saying my order had been shipped so i checked back on my order on the website and still said processing. this company is a total ripoff and have taken my money.

"Terrible customer service!"

Terrible customer service!! Not all my items were received in my order. Tried numerous times to contact them via Facebook, Instagram, email and phone number! Eventually after weeks or persistent messages I received a reply to say my items would be sent once in stock, weeks later still no item! Contacted again but was ignored! I am now out of pocket with no product! Disgusting! Especially when you message and you can see they are active on Instagram but choosing to ignore you!

"I was literally like a kid in a candy…"

I was literally like a kid in a candy store here!! The staff are beyond helpful and went over and above to help me! The selection is vast and such good value for money! I’ll definitely be back!!!

"Couldnt ask for a better sweet shop."

Couldnt ask for a better sweet shop.. well of course excluding our old dobsons shop. But i think Boxmix brings the excitement for the kids again with spending pocket money. If they dont have it they will try source what it is you want. Keep going guys. Your hard work isnt going un noticed

"DO NOT ORDER FROM HERE"

Would never have ordered if I'd of read these reviews before hand! Placed my order on 4th march 11 days later still not received after paying express delivery! Iv sent 4 emails asking for a refund and still not reply!!!! DISGUSTING!!!