Boxmix

Food Industry and Retail
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114 reviews
Overall Rating
Customer Reviews about

Boxmix

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N A

1.00/5.00

"DO NOT USE!"

DO NOT USE!, ITEMS FAILED TO ARRIVE.

23/02/2023

Mr MARK Draper

1.00/5.00

"AVOID AND SAVE YOUR MONEY!"

AVOID!! Placed an order that never arrived. The website says 'dispatched via Royal Mail' and 'order completed' but they don't provide a tracking number. They don't respond to their online chat, don't reply to an email and don't answer the phone. Now trying to get cash back via the credit card company. Should have read these reviews before ordering. Avoid!

06/02/2023

HB

1.00/5.00

"Do not buy from this company"

Do not buy from this company. Ordered on the 2nd January 2023 and still not arrived. Payment was taken on day of order. Despite emails (which have not been responded to) and several phone calls (which go unanswered) we have been unable to even get an acknowledgement from this company, we are unable to even track the order on their website. Luckily we paid on credit card so have taken up a dispute with them to see if we can reclaim the money. Complete shambles yet still taking orders and money now. Judging by the other reviews this is not a one off and they have been getting away with this for quite a while now

05/02/2023

Brian

1.00/5.00

"You don’t get what you pay for!!!"

Paid for courier delivery, got Royal Mail. Result, product didn’t arrive in time and had to purchase elsewhere anyway. Tried contacting them several times for a refund, but just get ignored!

04/01/2023

Guest

1.00/5.00

"Terrible company"

Terrible company. I ordered £51 worth and paid extra to get them delivered in time for our holidays but never got them and when I contacted them you get one reply saying they are looking into it and then they don’t get back to you I’ve contacted them loads after but still no reply.

17/12/2022

Jess

1.00/5.00

"Don't order it's a scam"

Made an order, paid for DPD delivery. They've told me it's been send via Royal Mail but the tracking number is fake. Refuse to answer on email, Facebook and calls. They've not wrote on any social media since July time so its appears they are taking money and not sending out orders.

14/11/2022

james

1.00/5.00

"same as everyone else on here"

same as everyone else on here. its been well over two weeks and nothing. no responses from the company and the number they gave me to track my parcel is invalid :(

12/11/2022

Amy

1.00/5.00

"It’s been 3 months still nothing"

Ordered at the end of July it’s now the end of October and I haven’t received my order.

They said it was dispatched and lost. I phoned a few times and was given the date of shipping but then there was always an excuse as it why it was delayed.

The never answer the chat and I see that their phone lines are now disconnected.

Avoid!!

24/10/2022

anthony jackson

1.00/5.00

"AVOID AVOID AVOID!!!!"

Ordered on the 29th of September still not arrived still says processing let more messages than I can remember with no response asked for a refund no response the company is a joke so unprofessional AVOID

15/10/2022

Anon

1.00/5.00

"Scammed!!! NEVER ORDER FROM HERE IF YOU WANT TO BE IGNORED"

I’ve had a couple issues with this company but my partner loves the pick a mix so I’ve ordered on his behalf. I placed an order on 15th September and not received it. No replies on the messenger chat nor emails when I’ve queried this. It was meant to be snacks and sweets towards my partners 30th but now it’s been 20 days I have 0 hope it will turn up. The tracking number is also invalid. Please please respond to me as this is a horrible feeling being ignored after spending over £50 with you. I wish I seen these reviews before I ordered again.

05/10/2022
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