"A very pleasant and helpful company."

A very pleasant and helpful company to deal with. We ordered a reconditioned lawnmower but they later phoned to say that they didn’t have any more so were sending us a new one for the same price. Very happy with our purchase.

"Not surprisingly with the evidence I…"

Not surprisingly with the evidence I had, I took to Small Claims Court, & today have received from HMPG a cheque for £1499.98 which includes Court & bailiff charges, my expenses & interest at 8%. I should have known that you get what you pay for, & my advise to anyone who might buy a Chinese ride-on, DON'T DO IT!!

"Excellent service"

Excellent service

"I'm very happy with the product"

I'm very happy with the product, the price and the speed of delivery.
The instruction book, however, is not a lot of help when setting it up.
Also, there is a small spring that operates the 'Shut off' switch which keeps coming off. Moving the lever 'to off' more slowly avoids this.
I would like a Service Manual if possible please.

"After several calls the order was…"

After several calls the order was finally delivered after nearly 2 weeks. When the order arrived the whole oil bottle was spilled all over the lawnmower. It is going to take me a day to clean it now!

"WRONG MODEL"

The wrong model was sent , I ordered the Racing Model Ride On but received the Chipperfield badged Model, I particularly asked for the racing model due to
a personal reason . In conclusion the oil bottle had split in transit and the machine was covered in oil. Colin Craven

"Ordered a lawn mower and oil"

Ordered a lawn mower and oil. Arrived within 2 days.

"Competive prices and more"

Competive prices, quick delivery and well informed throughout the process. Will definitely use them again.

"Completely dissatisfied"

When ordered I was told day of delivery would be advised, it was not, the courier arrived unannounced at 7.30 one morning.

Worse yet the leaf blower/sucker I bought does not come with an extension lead, you just get a 300mm length of cord with a two pin euro plug on it, when I complained I was glibly told this model does not come with an extension lead which is very far from clear in the product description. They offered an adapter to convert to three pin plug, what use is that when your extension lead drum is 300mm from the motor of the unit!!
Appalling service and completely useless product, I will never use this company again.

"Good value and very fast delivery"

Good value and very fast delivery