Bitmore
Sue Granger
"Amazing quick service"
Amazing quick service. Defo would recommend
Davide Di Martino
"I bought a powerBank"
I bought a powerBank. Great product. I needed service for a problem with a connector, and the service fixed the problem right away. Very professional and quick.
Scott Dunnett
"Good customer service"
Good customer service. Had a fault with my pods got them returned quickly and a new set posted back to me. Would recommend.
Luisa Bolus
"Excellent customer service"
Excellent customer service, Ryan was very professional and helpful in getting my item sorted.
Thank you for the wonderful service.
Amand Easson
"Was easy to exchange"
Was easy to exchange
Mrs JANE DODD
"Excellent Customer Services"
I purchased some Bitmore earbuds on a Tui flight and unfortunately one of the buds wasn't working. I contacted Bitmore upon my return from holiday and after sending photos to customer services to explain the problem they requested my earbuds be returned to them and they sent a replacement set. Very impressed with their Customer Services department. My new ear buds are working perfectly! Thank you very much!
michelle swinburne
"You done a great job replacing my…"
You done a great job replacing my charger but new one has stopped charging so back to square one does not work
Avril Wright
"Arrived promptly and works perfectly"
Arrived promptly and works perfectly
Sarah Roberts
"Fast Charger"
I bought the product from a TUI flight, however, upon returning from holiday it no longer worked. I contacted customer services and despite having no receipt (due to it being a flight), I could provide evidence of the transaction and returned the product for inspection and a replacement product was despatched promptly. Customer service communication was prompt and comprehensive
Jill Lloyd-Jones
"Great product, didn’t last, replacement problematic"
Was very impressed with the product as they are made with recycled plastic, but the earphone wire didn’t stand up to wear after only a months use. They ask for all the information on the packaging plus proof of purchase to replace but I threw the packaging away as I bought the earphones on a TUI flight so no packaging or proof of purchase. Not an expensive item, and as I provided a photo I would have thought an instant replacement.
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