"Great customer service and support."

Great customer service and support.
Helped to resolve a issue with a unit. Absolutely fantastic and couldn't be more pleased with the outcome.

"Excellent customer service"

My husband bought me some Aural pro ear buds which I had problems with. I reported this to Bitmore and the customer service was excellent. I received my new buds within a few days after giving all the necessary info. The work brilliantly, thank you, I’m so happy with them 😃

"Quick delivery"

Quick delivery. Product as described. I like how they offer a 24 month warranty but hopefully I won’t have any issues with the product.

"I bought bit more earbuds on a easy jet…"

I bought bit more earbuds on a easy jet flight but only one ear piece works ( volume at max) any ideas how to get both working

"Great after sales customer care"

I bought a Bluetooth led pulse 5W speaker on a TUI flight. Unfortunately the speaker was faulty as no sound would play which was disappointing as I’d purposely bought the speaker to use on holiday. When I returned home I emailed Bitmore Customer Services and after providing some product information a replacement speaker was sent out to me. Ryan who handled my case provided great after sales customer care and all my emails were answered quickly. The whole process took just a couple of days. The new speaker is just what I wanted, small to take away, connects to my IPhone via Bluetooth so I can play my music and the sound quality is very good for such a small device. Can’t wait to take it on my next holiday :-)

"Speedy delivery"

ease of using Bitmore website, good value for money & wow it sure does charge my cell phone very quickly

"Replacement bitmore pulse"

I can only say I was a pleasure dealing with your company . They dealt with my problem very quickly.

"Great service"

Great service, but temperamental product unfortunately

"Great service and support"

Firstly the negative…
I bought one of Bitmore’s power banks. It turned out to be faulty.
Now the positives…
I contacted Bitmore online and described the problem. Their response (from Ryan) was very quick and supportive. He made several suggestions and asked a few questions. After a couple of exchanges between us it was agreed that the product (and not the user!) was at fault.
A replacement was sent to me and arrived within two days.
That replacement works perfectly.
Great service and support!

"What an amazing company with excellent…"

What an amazing company with excellent customer service . Thank you so much.