"Excellent response to faulty product"

My product stopped charging wirelessly and I had not registered the product within the designated period but they immediately replaced it nonetheless. Thank you!

"Nice product"

Nice product

"Excellent customer service from Ryan…"

Excellent customer service from Ryan when I mistakenly ordered the wrong item on line. Ryan intercepted my order and swooped it for the correct battery pack and even gave me a discount.

"Ryan took control of the situation from…"

Ryan took control of the situation from the beginning, offered me advice and then offered a replacement component. Throughout it all he kept in touch, giving me progress updates. The replacement has now been received and is working well.

"These are still the same as the…"

These are still the same as the returned pair

"Very helpful and friendly staff"

Very helpful and friendly staff. My problem was resolved quickly and efficiently!

"Faulty Bitmore Bluetooth speaker…"

I bought my Bitmore Bluetooth speaker on a TUI flight, but it was faulty. I got in touch with Bitmore on my return from holidays. They sent me a link to a prepaid label so I could return it, and within a week I had a new one delivered. Excellent service

"Very good and quick response to the e…"

Very good and quick response to the e issue. Resolved

"Absolutely shocking customer service…"

Absolutely shocking customer service after finding earbuds faulty,spoke to customer service did everything they asked but they have let me down badly,still not received the replacement earbuds,the worse part is being lied to I hope these comments are shown to the chairman of bitmore to see how his customer service team are treating his customers,thankyou

"Excellent service"

Excellent service and communications when I needed to replace a faulty pair of ear buds. Items replaced, new ear buds working fine.