"Faulty product"

Faulty product, which can happen. However customer services on emailing them the receipt replaced no further questions asked. Emailed me regularly with updates. Even got a link to track delivery. Would certainly recommend this company just on the customer service experience

"Customer service really good "

A small problem with the earphones a few months after purchase: the left earphone would no longer charge.
Very quick response from customer service and delivery of a new pair after only 1 week (Belgium). Thank you.

"Bitmore replaced a faulty cable that…"

Bitmore replaced a faulty cable that snapped off on first use. The replacement cable seems to be of better quality and I am well pleased with it….thank you for good customer service.

"Bought a portable speaker on a tui…"

Bought a portable speaker on a tui flight last week, this does not work at all, not even charging. Please advise how to obtain a refund

"Wow fast delivery.Great value for money…"

Wow fast delivery.Great value for money
Product great quality too

"Excellent service"

Excellent service. Excellent product.

"Bought on an airline and they didn’t…"

Bought on an airline and they didn’t work… very quick response and new headphones delivered to the house very speedily….

"Cannot charge watch"

Cannot charge watch. Cable not sent. Spent over one and a half hours trying to get through to tech support over 3 calls and calls were terminated. Email tech and they have confirmed that they will post the cable. I am not a happy camper. Will post more after receiving the canle

"Customer service is great but the product isn't."

Customer service is great but their Bluetooth earphones are not. First was faulty but have similar issue after the replacement set. One side fails, disconnects, has low volume, etc.

"Prolonged charging - Great product "

I decided to get 3 of the e-fuel pro 10K powerbanks to take to Glastonbury as I usually take a lot of content and wanted to make sure I always had battery. My partner and I only used 2 / 3 of the powerbanks for a total of 5 days and the charging time was super efficient! Also great product as they are carbon neutral and made from recycled plastic 👏 highly reccomended!