"I am very pleased at the wonderful…"

I am very pleased at the wonderful customer focus of Bitmore.

"I had to repeat myself despite…"

I had to repeat myself despite previously sharing what the problem was, sharing a picture of the damage, how it could be resolved and that I was a registered member.

"Great app"

Great app, really impressed by it. Love that I can finally customise how I like to listen to my music and really comfy earbuds too.

"customer support very good"

customer support very good

"if they fail again I think I will just bin them"

My Bitmore pro TWS failed 3 months after purchasing from a TUI flight. I emailed to report the issue bu failed to get a reply, I then had to make several calls and was put on hold several times and cut off, I asked to speak to a supervisor but was told (sorry I work from home and there is no supervisor), When I asked who the call handler reported to I was cut off yet again, When I did eventually manage to speak to Ryan in the support office, he knew of other problems and replaced the faulty buds, not sure how long the new ones will last but if they fail again I think I will just bin them and buy some quality ones.

"A big thank you to Bitmore and Ryan"

A big thank you to Bitmore and Ryan, for quickly resolving a problem I had with a 4 port USB charge unit which I purchased in November 2022.
The unit developed a fault and on contacting Bitmore, it was replaced promptly.
Thanks again for your great service.
Winston

"Replaced after a few emails"

Replaced after a few emails

"I was very impressed"

I was very impressed by thec friendliness and knowledge. The attention I ghot solved my problems. The knowledge the person I spoke to made everything so easy.

"Good service"

Responded to my problems in a very professional and helpful way.

"I had a problem with my purchase I…"

I had a problem with my purchase I contacted Bitmore with my issues battery only lasting minutes they replaced it within days of my contact with them and I now have a fully functioning camera so great customer service