"Import tax, newsletter"

I had to pay extra import tax since the package came directly from China.

I received no customer service for a few months until leaving this review. During these months, it was not possible to unsubscribe from their newsletter, but they have now unsubscribed me and offered a discount code.

It seems like their customer support is improving.

"Don't order"

Don't order. You will waste your money and time. Not received goods. Emailed 4 times...Twice was sent an automated message saying the parcel was in customs. Emailed again a new parcel was sent (apparently). Still nothing. Have Emailed 2x again. No response!!!. Their customer service sucks!! Tried to get a refund...again No response!
This company is a SCAM DO NOT PAY MONEY. YOU WILL NOT GET YOUR GOODS.

"Not recommended"

I am not quite happy about their product. They should be more careful about customer demand.

"Very poor service"

Very poor service. I ordered a stamp over 6 weeks ago, and according to my order, it still has not been fulfilled. Customer service and support at Stamprints appear to be canned responses, blaming customs and carriers rather than looking to help with my inquiries. I would strongly advise seeking alternatives rather than using Stamprints

"Don’t order !"

Impossible to track a simple package and delayed delivery. Had I known I was ordering from a Chinese site I would never have done it.
It’s faster to go to your local shop and buy DIY paper.

"Delivery service and tracking, very weak"

Ok this would have got 5stars but I’m giving it 1star because the distribution is vague at best, this item was in a tiny package and thrown over a back fence where it was laying in a puddle under a drain pipe there was no note through the letterbox which they would of oassed.
“The quality is top notch” but everything else is really weak!
Around 6weeks to arrive, after the wedding it was meant for.
I’m disappointed because it smelt of sewage and that’s down to the delivery service and it was around £39.00 so not cheap!
Such a shame.

"Ordered in May"

Ordered in May. Not recieved goods. Emailed 4 times...Twice was sent an automated message saying parcel in customs. Emailed again a new parcel sent (apparently). Still nothing .Have Emailed 2x again ...No response!!!. Their customer service sucks!! Tried to get a refund...again No response!
This company is a SCAM DO NOT PAY MONEY. YOU WILL NOT GET YOUR GOODS.

"Do not order from here"

Do not order from here. You will have issues if you do. Just a warning.

"Dodgy shipping"

if you’re going to order from this company allow at least double the expected shipping time because mine took 6-7 weeks to get to me. however, the stickers that i ordered are really lovely so i’d say it’s worth the wait

"Don't buy from them"

Ordered my stamp from them over a month ago and I haven't gotten a single bit of information about where my package is. Do not order from this company.