"I ordered several samples to decide on…"

I ordered several samples to decide on a rug; Katie was excellent helping me navigate returns, order additional samples, get those returned, and place my final order. Extremely helpful and great customer service; very responsive, professional, friendly and knowledgeable. Very much appreciated- I wouldn't hesitate to order again.

"Very pleased with my purchase and way…"

Very pleased with my purchase and way the sales staff helped with the selection of my rug. I plan to return to RugStudio for additional purchases

"Katie at Customer Service helped me…"

Katie at Customer Service helped me quickly and offered a coupon for a rug.

Very helpful and prompt

"Outstanding Customer Service via Chat"

Katie helped me via the chat function. I really appreciated her help and attention to detail. What a great customer service rep she is!

"Customer service was great"

Customer service was great! They helped me with discounts and previous orders. Will order from this company again.

"I've purchased from Rug Studio a number…"

I've purchased from Rug Studio a number of times.
The rugs are great quality and an excellent value.
Chatted with Katie on-line. She was very helpful in answering questions and helping me get the best value for my order.

"Katie helped me a lot by adding an…"

Katie helped me a lot by adding an additional rug to my order and giving me 10% off.

"Quality and customer service impressive"

I am super impressed with the inventor and customer service offered at RugStudio as well as the quality of the sample that I was able to view before purchase.
I recommend this company.

"From customer service to the design…"

From customer service to the design expert RugStudio was exceptional with service and design advise. I can not say enough about how the process of ordering was excellent my customer service rep even offered to check stock to give me an idea of how long I may have to wait for delivery. I would order again and needless to say the rug I received was delivered by fedex in perfect condition but what is even more exciting is just how drop dead gorgeous this area rug is.... everyone I had contact with at RugStudio gets an A+++++. I would order from this team again!!!!

"Help with logistics"

We found a beautiful rug here and had some shipping questions and limitations. Katie was very helpful with our needs and we are very excited about the new rug coming to us!