"Impossible to cancel a subscription"

Impossible to cancel a subscription. Seriously, check their website. There is literally no way to cancel a subscription other than by reporting the payment to your credit card company as fraud.

"Do not use!!!!"

Ordered magazines 6 weeks ago and despite them taking my money, I’ve still not received them! Don’t bother using these guys. Wait for lockdown to end and go to the shop, you’ll get them quicker

"Stay away from this company"

Stay away from this company. Terrible customer services. Would not use this company ever again. Multiple times I haven’t received my magazine. Emailed them numerous times to finally get a reply saying the issues I asked for are not in stock and they will take less money next month. They still took the same amount of money and yet again didn’t send all my magazines.

"I’m trying to cancel my subscription…"

I’m trying to cancel my subscription but they are saying that I have to stay signed up for 12 months?!? I never agreed to that. Terrible company.

"Wish I looked here first"

Wish I looked here first, ordered 4 one of magazines being in lockdown. Money taken no mags received and no reply from them when it’s hard times for us all this is just not on

"Got 2 subscriptions from this company…"

Got 2 subscriptions from this company and ordered a couple of back issues too. So far everything has turned up really promptly - I'm very impressed!

"Rip off"

I have signed up for a monthly subscription to one of their magazine, paid for it and then received an email saying that the payment has not gone through.
Later when i checked my bank statement i noticed not only that the payment has gone through, but that they charged me twice for the same subscription the next day.
I tried emailing them asking for a refund, but they refused it saying it was a reccuring payment. But a reccuring payment happens 1 month after the first payment, not 1 day after.
DO NOT SUBSCRIBE to anything they're selling!!! They're ripping off people.

"Poor digital platform - years out of date"

The digital platform for Trout and Salmon magazine does not work. I have bought this magazine for 43 years - mostly print. The fact that they have taken my money for a product that does not work and won't refund me is a rip off (I'm quite IT savy - so no stupid errors on my part) - I'm done with T&S - loyal customer lost for ever.

If you are thinking of using the digital magazine - my advice is avoid. Go to the shop instead and get a paper one

"I wish I'd read the reviews on here…"

I wish I'd read the reviews on here before taking out a Subscription for Trail. There is nothing wrong with the magazine. It's good in fact but the customer service offered by Great Magazines (Bauer Media) is nothing short of disgusting.

Auto renew with absolutely no communication prior and then make out like they're doing me a favour by reducing their overhead costs by not communicating. Do me a favour please and treat your customers with a little more respect than that.

They have refused to offer a refund but have cancelled my subscription anyway. So great, no money AND no subscription. Feels like a short term cash grab strategy though I see from these reviews they've been doing it for years. Shame for the Trail editorial staff to be associated with this sort of operation.

"Took money from my account with no…"

Took money from my account with no prior notice and have conned me in to auto renewal for mcn, how can this be even legal. I have read mcn for 25 years but now when i read it all i can think about is how they have ripped me off and i no longer enjoy reading it as a result. Never again, I will read the free motorcycle papers in future. Dreadful Phillipines call centre was no use whatsoever and I kept having to ask them to repeat everything. Am going to see how far I get with downloading small claims court papers for a remedy