"No instructions. Doesn't heat up."

We purchased a brand new 24" electric wall oven Model #24WOC17. The instruction manual doesn't explain how to use the oven. The oven never heats up to the temperature I select. I begining to think it's defective and not user error. The fan is always blowing out the front. This is really frustrating. I can't find any info about how to use the oven on their website. Yes it was a good price and easy to install but it doesn't work properly.

"Ordered a oven rack they said it was…"

Ordered a oven rack they said it was being shipped only to get a message one day later saying it was out of stock. Had to wait for refund on card for a week.

"Second oven rack"

I ordered a second oven rack, and it was reasonable and came quickly.
I kinda think the oven should come with two racks..

"Very Disappointed!"

• Follow up on my Aug 11, 2023 review
• 30WO01_30in_Electric_Single_Wall_Oven. Original amazon price = $1,496
• Purchased April 3, 2022. Unopened until recently due to delay in kitchen remodel, long term illness, and job layoff (all good now).
• This is still under warranty. I am hoping to be able to return it. If not, I’ll try to get something for it and purchase a better oven.
- Well, I finally finished installation. All OK there. The response I received regarding my install questions was OK, but I mostly had to figure things out myself.
Unfortunately, it is bad/downhill from there. I think, functionally, the oven may be good but here is our experience. This is brand new out of box and unused:
1. The finish on the stainless-steel edges on door sides and corners is bad. Short, not completely ‘down’ so there is a slightly raised edge. That edge is razor sharp. I sliced my hand open following the instructions for removing the door for installation. Maybe 1.5 in long cut needing stitches. I used butterfly bandage vs cost of urgent care.
2. The upper corners of the stainless steel ‘wrap’ on the door are same and can catch your skin or oven mitt. If we keep the oven, we’ll put a dab of clear silicone on the corners.
3. There is a spot on the door frame near bottom where the enamel is off. About half the size of a dime.
4. The broiler pan/rack is missing (included per the user book)
5. The oven emits an extremely loud electro (maybe mechanical?) humming/vibrating/buzz sound when pre-heat starts. Lasts for about a minute then dies off to 'normal'.
o Almost ruined Thanksgiving. Was going to be 1st use but was afraid to use it. Luckily, I was able to grill the turkey outdoors.
o I triple-checked wiring/connections including testing for any current/voltage leaks– all ok.
6. Note: At Home Depot there is a row of installed wall ovens. Maybe 4 of 6 have completely refined stainless steel edges on the door. Not loose, rounded so not sharp, and/or recessed a bit. It may be a biased perception, but they also seem to be thicker gauge stainless steel.

"Elegant and works well"

Empava overhead vent system was installed this fall. It works well, clears the heat and steam from the stove while still allowing a good view from kitchen through living space to beautiful open space beyond the living room. Just what I wanted

"On time"

On time, price and looks good 😊

"Products are good"

Products are good

"Hood fan is functionally very good"

Hood fan is functionally very good, however, unit had two small dimple dents in the front. Not serious enough to replace but not good enough to get 5 stars.

"It is actually too early for me to rate…"

It is actually too early for me to rate or give feedback on the oven. I purchased this because it fit in the space without modification. Also, because it was priced right and it is a nice looking oven for our kitchen. It is also a good size for baking, although a smaller oven than my previous oven.

My biggest complaint is that I do not understand all the buttons and how to use them. There is a learning curve. I don't understand when to use convection bake as opposed to regular bake. Also, the temperature has never reached the level I set such as 375. It will show 370 or some other number; why?

I have baked a few things like chicken parmigiana. It turned out tender, tasty and well baked but we heated it up in the microwave before serving. It wasn't hot enough to serve. However, cheesecake and other dishes were fine.

Overall, I will give this a 4. I'm not totally happy or unhappy, and it may be a little too early for me to rate.

"Empava range checked all the boxes"

Took me a few months of shopping to finally decide on an Empava range. I wanted simple controls, high btu, convection fan, commercial look and black enamel top. Empava checked all the boxes.
Ordering process was simple. Range came within a week but alas somewhere in route to me, it was damaged. Knowing that I would not see the crushed side (btw, the sides of these ranges are reminiscent of art deco style, very beautiful) I decided to make it work and accepted a partial refund. If you order and have questions, be patient, you will have at least a 24 hour delay due to time difference. Seems as if all communication comes from over seas. Bottom line, pleased with the range so far.