"Was happy with service given"

Was happy with service given, kept up to date with everything happening. And helped me understand what was happening.

"Just completed purchase - thank you! "

Many thanks to the orange team for dealing with my property purchase and seeing it through to completion. Alisha was my point of contact throughout and was a great help with any queries that I had. The whole process took just over 2 months as a chain free buyer, and when the estate agent was being pushy near the end of that time and making threats of losing the property, the team swiftly dealt with getting things completed. Very competitively priced too. Thank you!

"Very professional"

Very professional, friendly good solicitors. Trouble free and communication is on point. Would highly recommend

"Best solicitors going Jon ford worked…"

Best solicitors going Jon ford worked hard best outcome ever thank you

"I WOULD NOT RECOMMEND THIS FIRM"

I WOULD NOT RECOMMEND THIS FIRM - THEY TOOK ON OUR CASE AND AT THE LAST MINUTE AND CLOSE TO EXCHANGE THEY LET US DOWN. NOT A SINGLE PERSON FROM THE FIRM CONTACTED US OR ADVISED US THEY WERE NO LONGER ACTING FOR US. WE WERE INFORMED BY A THIRD PARTY, OUR ESTATE AGENT THAT THEY WERE NO LONGER ACTING FOR US. THEY DID NOT EMAIL US OR PHONE TO DISCUSS THIS WITH US AT ANY STAGE. WHEN I ORIGINALLY CALLED AND SPOKE TO THE MANAGER SHE SAID THAT SOMEONE FROM THE FIRM HAD CALLED AND SPOKEN TO MY HUSBAND WHICH WAS TOTALLY UNTRUE. THEY CLAIMED THEY EMAILED US ON 10TH MAY 2024 AND THIS WAS AGAIN UNTRUE. AT NO STAGE DID THEY REQUEST ANY ADDITIONAL INFORMATION OR ADVISE US THE REASON FOR NOT ACTING. WHEN I AGAIN PHONED AS THE CLIENT TO ENQUIRE WHAT WAS HAPPENING THE PEOPLE DIRECTLY INVOLVED AVOIDED MY CALL AND REFUSED TO SPEAK TO ME. THE PEOPLE ON THE RECEPTION DESK ADDITIONALLY REFUSED TO PUT MY CALL THROUGH TO ANYBODY DEALING WITH OUR CASE. I THEN EMAILED TO ASK FOR FURTHER DETAILS AND ALL MY EMAILS WERE IGNORED. A TOTALLY UNPROFESSIONAL AND DISAPPOINTING EXPERIENCE.

"Recommended"

Fantastic firm who dealt with both sale and purchase with great efficiency

"Great service "

Lucy was very helpful, friendly, polite and reassuring. All my questions were answered and made everything easy to conclude

"The communication at the beginning was…"

The communication at the beginning was a bit complicated. I had number just for the reception and after long time I got finally the number on Joshua (member of purple team). Joshua was quite good and as my case was easy in the beginning and quite hard on the end; he understood after some time that situation is quite serious after weeks was going and going without any movement ( because of seller's solicitors). I would say that Wilford Smith are good but they should improve their skills of step in if some problems arise. I was waiting looong time for completion date just because poor communication and unnecessary waiting for something what have never happened. Also at the end I was waiting for my completion early morning as they know my situation and nobody really take any special care or action to comply my needs. I can just say that if you don't need any special needs or you are sure that your mortgage will be going smoothly... it's good choice otherwise I don't have any other experience with another solicitors so I don't know if it's the standards or which kind of professional level WS are :) ... Thank you Joshua for your help I really appreciate it!

"Victoria Davis was a real superstar"

Victoria Davis was a real superstar

"Great solicitors who helped us acquire…"

Great solicitors who helped us acquire a new home