"The most easy to deal with company!"

The Item I ordered was exactly what it said on the tin! it was well made, beautiful and well packaged.

One of the frames that I ordered was damaged but it was efficiently and helpfully replaced by the easy-to-contact customer services team. Many thanks to Jayne Bloch!

A rather saddened customer turned happy again through one simple phone call!

Many Thanks

"Loved it!"

Great company, fast delivery, and products look exactly like they do on the website. I bought a gift for a friend and it arrived faster than I thought it would! Smaller items are packages carefully so that they don't get damaged.

"Good fast service"

Good fast service, bought quite a few Christmas presents in the sale, good discounts in sale, haven't bought much full price as it can be a little pricey, but very pleased with what I have bought

"Fantastic service"

I found this website purely by accident, when searching for retro gifts for a friend. I was very pleased with the goods on offer, the prices, speed of delivery and also the packaging of the goods. I will definitely recommend to friends.

"Excellent customer services"

I have used this company before for unusual gifts and good value stocking-fillers, and have never been disappointed. Today I submitted an order in preparation for Christmas and was not credited with the free postage that was promised to newsletter subscribers. I queried this with an email to customer services, and was answered within an hour with a very polite apology and a refund. How refreshing, and how unlike the service offered by so many other companies.

"Awful service, avoid like the plague!"

After having to chase my order this company realised that they had sent my order to a wrong address. They've told me they won't refund me until they receive the order back!? How is that fair!? I don't even know where the order is. Awful company, don't bother with them. I'm now claiming refund through PayPal.

"LOVE this shop!!"

This is another of my 'go-to' shops online. I have used them for years and love the product range. They constantly have a really nice range and brilliant sale sections. The delivery is always good with well packaged items. They are great for more unusual retro style presents or home accessories. I have found some real bargains here!

"Very impressed!"

I have signed-up to Trustpilot just to leave a review for dotcomgiftshop.com. My order just arrived - everything is such good quality and it was all amazing value.

I didn't even have to pay for postage because I signed-up to receive emails - which I am always happy to check out anyway, to discover what else they have on offer.

I have been telling everyone about dotcomgiftshop and will definitely be buying more gifts throughout the year.

Really impressed - and also very happy that I managed to get so much for my Secret Santa budget! Thank you! Highly recommend.

"Never even received my products, terrible customer service"

I got there through a promotion which looked really good. The products and the website look really good so can't complain about that.
Unfortunately I never got to see my products. After waiting 15 days and not receiving even an email about my products I contacted customer services. Their response was that their T&C stated that the promotion was to be used only once per household and they detected that in my case there was more than one order so they just ignored ALL of the orders. Not sure what happened there since I used it only once. Even then, fair enough, I understand their T&C. However, I'd expect customer services to resolve this and notify the customer and honour the first order. If they miss it, then attempt to resolve it when contacted. It was not the case and customer services upon contact were very rude and unhelpful and failed to resolve the matter. I did not get my products and got a rude response from their anonymous customer service agent.
I will certainly not be trying to buy here again and I'd advise anyone considering buying from them to stay away.

"Brilliant"

I love this company. Really great products and great service. Wish I had found them sooner. Highly recommend for little bits and bobs.