"Avoid Avoid Avoid"

Avoid Avoid Avoid! went in to administration in Jan. They take orders and just don't dispatch the items.

"Best costumer service"

I ordered a few items from The Drink Shop. They arrived on time but unfortunately one of the flavour bottles was wrong. Contacted the customer service by email with the photo of the wrong item and they straight away sent the right one. Excelent costumer care and ngood prices too.

"Gone bust"

Placed an order on the 24th December for an item they knew wasn’t in stock, went bust and refusing to refund me £200

"They’ve gone bust leaving me £200 out…"

They’ve gone bust leaving me £200 out of pocket on an order at end Nov; they took the money knowing they did not have the item in stock

"First order, won’t be another…….."

No attempted delivery made due to the item being damaged within the courier system.

Emailed to hopefully resolve me getting a replacement, no reply.

Luckily had paid by PayPal, so managed to claim my money back.

To this day, still no response.

"Not the best"

Ordered two items to be delivered as gifts - both ordered eleven days before Christmas, with a selected delivery date of the 23rd Dec. Neither had been delivered by close of play on the 23rd, and by then TheDrinkShop had closed for four days (kinda wierd in the e-commerce world). Their first response was “they will be delivered today”, then after a push they apologised as they had clearly missed delivery date. They haven’t even responded to my last email to them.

Little to no point in trusting these individuals with another order - you can buy the same items from plenty of other retailers. I’ve spent hundreds of pounds with the over the years but that counts for very little.

"The best find!"

Only used twice now but each time the experience was absolutely outstanding!! Seamless ordering and very prompt delivery. No issues - where others frequently fail, DHL has found the address each time. Cannot praise this service enough!

"Excellent Company"

Excellent Company, have only used twice so far, but both orders were dispatched very promptly and arrived within 3 days of order. Very impressed will certainly be using more regularly.

"Communication from customer service…"

Communication from customer service team has been great and very prompt over email and via phone regarding the status of my order. It arrived in perfect condition very well packed.

"I have sent a few email only received…"

I have sent a few email only received one item of my order , can not get a reply
Order #5616
This was a Xmas gift ordered 8th December