"Side fitting roller blind in recess"

Ordered a roller blind to be side fitted in the recess of my bathroom window. Blind arrived with some parts missing. Customer service sent the required parts. Had some email 'conversations' about how to fit the blinds in the recess using the supplied parts. Customer Service were consistently polite and responsive but ultimately advised that the blind could not be side fixed in the recess and having been made to fit the recess a refund could not be issued. The payment for 'size insurance' was also wasted therefore.
Subsequently bought a roller blind which I have side fixed in the recess successfully from a different supplier.
Interestingly the fixings for the successful blind are the same as the fixings for the Order Blinds blind which I've taken to the tip sadly.

"Excellent quality of materials and…"

Excellent quality of materials and design. Instalation was a little tricky as the wrong instructions were included in the delivery for the brackets supplied, other than that the finished result was very pleasing and complimented our newly installed window.

"This is my second set of purchases"

This is my second set of purchases. Well made, accurate and at a decent price. I am very pleased with the quality. They will be my go to company if I need more in future. My tip, measure multiple times before ordering

"Ordered my blinds"

Ordered my blinds. ETA for dispatch 01/03 to 11/03. Contacted on 10/03 to be advised I would get an email to confirm dispatch. Contacted on 12/03 after dispatch date to be told they are not sure. Checked and advised it had been dispatched a day late and told me I should get confirmation email. No email received had to go on chat again to get tracking number and when I got annoyed they where surprised. Communication to customers is imperative with this amount of money. Will not be using this company again. Poor comms and late deliveries.

"Prompt & good communication"

Quick to send samples and samples are a reasonable size. Competitive pricing. Clear communication about delivery and/or delays. The blinds are exactly of the quality I expected.
I'd shop here again.

"Great blinds and customer service team"

Blinds came a few days before the estimated date, said they would be dispatched between 20th and 25th February and they came on the 18th February. Blinds are complete blackout as advertised and were £20-100 cheaper than elsewhere for the same type of blinds which I was a bit skeptical of, but the quality is great.

Only issue is that the corner was cracked on arrival but this is due to DPD, since the driver had said it got damaged during delivery, so can’t hold this against the company at all. Emailed with a couple photos and they have sent out a replacement for me.

Great blinds and great customer service, exactly what I was looking for.

I was concerned because my window recess is not very level and goes down quite a lot in the middle then back up again, but blinds covers all the gaps other than a couple mm on the bottom middle which is my windows fault and not the blinds, but makes no difference to the blackout of the bedroom at all as the rubber seal on the bottom of the blind is very forgiving for gaps.

Would buy again if needed in the future.

"We are thrilled with our new photo…"

We are thrilled with our new photo blind! The instructions how to measure and the the whole process was easy

"Excellent service and brilliant products at good prices"

We ordered our blinds back in October. I was always able to speak to someone before I ordered, and when I did order, delivery was prompt. All the staff were extremely helpful when it came to any queries, and I would absolutely order again from this company. The savings were good, but the customer experience was excellent. Thank you to everyone that helped. We absolutely love the blinds we have ordered.

"Good"

There was an issue with the blind and they replaced it promptly

"Very happy with purchase"

Very happy with purchase, arrived on time ,well packaged,
Value for money compared with other suppliers,