"I bought a bed from this company 3…"

I bought a bed from this company 3 years ago - the bed was so comfortable and the service was terrific, so I bought 2 more beds this year

"Bed is as described and good quality"

Bed is as described and good quality. Great communication and delivered when they said it would be.

"Quality isn’t the best"

The quality isn’t the same as the better known bed shops. Im not too impressed - looks like a really cheap bed that won’t last long

"Prompt delivery and assembly of good…"

Prompt delivery and assembly of good quality bed. Very pleased.

"excellent experience"

excellent experience, bed was delivered with no problems and Adam was very helpful in answering my questions around delivery and payment.

"Very happy!"

The whole process of ordering and delivery was straightforward and easy. Adam was very helpful when needed to arrange delivery and the courier who delivered the bed was also pleasant and helpful. The bed itself is excellent, if seems very well made and sturdy. Assembly was easy too. Would have no hesitation recommending this company.

"Customised beds are a game changer!"

I bought 2 extra deep beds. 1 with a headboard. They have changed my life! Sooo much storage that is so easy to access. Very well made & nice to look at too.
A few mis communications along the way but all were swiftly corrected & a goodwill discount too. Not the easiest to get through to on the phone but once you do they are very polite & knowledgeable about the products.
Great delivery service.
I was sceptical at first but don’t be - this company provide high quality beds. I couldn’t find one with deep storage anywhere else & being able to customise the beds was perfect as I needed legs on them due to my underfloor hearing.
Sosoft beds had so many options & I couldn’t be happier with the end product. Thank you.

"Do not pay for assembly!!!"

I paid extra for bed to be put up but it wasn’t and I was lied to by the delivery men. I then paid a local odd job man to put the bed together and asked so soft beds to reimburse the amount they charged for assembly 3 times only to be ignored - shame because I would’ve rated higher if this had been sorted!!

"Really happy with the product"

Really happy with the product. From ordering online it took about 2 weeks for the bed to arrive just as the website said. Love the fabric, ordered the extra strong pistons which work well for our very heavy mattress. The storage is brill (I got the standard depth which had plenty of space without making the total bed height too high). Only reason for 4 stars is that communication wasn’t great and to be honest I wondered if I had been scammed. Plus I paid a deposit online and then got a email to say I have to pay the remainder in cash to the driver - that sounded very fishy. When I inquired they said they would also send a link to pay with a card. After a couple weeks and a few updates I got an invoice with a secure link to pay the balance. That seemed more legit to me but I was still skeptical until the bed arrived. But we love our ottoman bed and are really happy with the quality.

"I had a great experience with…"

I had a great experience with sosoftbeds.co.uk. I placed the order and received confirmation plus acknowledgment of my deposit. The bed was built as specified and was delivered within a short time frame. The bed is really good quality and I am very happy with the service received.