"Always been impressed with Rimmer Bros"

Always been impressed with Rimmer Bros. Parts dept seem polite and knowledgeable for fairly recent Land Rover Parts. Bits arrive in good time (UK) and at reasonable cost.

"Do not trust the photos "

Ordered the part I wanted from a photo on website which was the same as the part I was replacing. Never put my car details in as it’s modified so parts not always standard, Paid for the fastest delivery as need it for this weekend and when it arrived they had sent a different version of the part. I ordered a square flange with no spacer and they sent me a round flange with fixed spacer. Yes it may be technically the same part but it was not the part in the picture and not the part I wanted. Customer service useless all I got back was it will fit. if I wanted the round version I could have got it far cheaper elsewhere. Will never use again and will not recommend

"I purchased a set of pistons for my 69…"

I purchased a set of pistons for my 69 MGB on a Tues, the price was great and they arrived in Vancouver BC Canada on the Friday.

"The long bar at the bottom is a clue!"

On 16th January 2025 I purchased an updated 3/4 anti roll bar for my MGB roadster along with new poly bushes. However I omitted to order the fitting brackets and the appropriate end clamps and enquired as to which type of clamp was required and It was confirmed that it was part number AHH6546K. This duly arrived and was found to be incorrect and too small. After a deal of emailing I received a reply which I found to be rather unhelpful and somewhat disingenuous stating that “we advise the kit is correct for 9/16” Ø roll bars, not necessarily for the ¾” Ø. This supplied kit would have to be modified to fit the ¾” bar as the correct part Pt. No. AHH7928 is no longer available.” This was after I clearly stated I had just purchased the 3/4 bar! and had requested advice. I have now undergone the excessively vague and protracted returning of the wrongly advised parts at cost to myself and await the refund. No mention of apology or offer to pay for postage except one for replying to an earlier email which was a reply to a person I have never heard of! Given this was a part of several traced emails it leaves one with very little confidence in the customer care of this business and indeed it has now cemented my intention to never use Rimmer brothers again! Which is rather ironic since my first negative experience with them was reviewed by myself on trustpilot but rather stupidly I chose to try them again! How wrong can you be? The long one star rating shouldn’t take Sherlock long to figure out!
Incidentally, the correct clamp for a 3/4 bar IS available and I have just taken delivery of them from a business who know what they are talking about and who treat their customers with courtesy and efficiency!

"The part that I ordered would take four…"

The part that I ordered would take four weeks for delivery, OK. After this time had passed and no part I asked for an up-date only to be told that they had cancelled the order but forgot to tell me. This will be my last dealing with Rimmer Bros.

"If I could I would put 0 stars."

If I could I would put 0 stars.
I ordered 8 flywheel bolts and 8 crank seal bolts and paid for special delivery required to put an engine back in. The delivery was quick however there were only 7 of each bolts in the delivery as they didn’t have enough in stock - this was advised only on the delivery note.
Surely Rimmer Bros would call and explain they weren’t available, but they didn’t, very inconvenient when you have an engine out of a vehicle! And customer service not interested and don’t offer any help or a delivery cost refund.

"Ordered 2 Trunnion bolts"

Ordered 2 Trunnion bolts. After nearly 4 weeks, still no bolts. Paid for airmail and after being told it'll take 2 to 3 weeks . Never happened. Now i am being told that airmail from UK takes up to 50 days.
No one else has those bolts in UK. So they must be lying about having them.


Very deceitful people. Web order number is : 1189261

"Deres kundeservice er dårlig kun…"

Deres kundeservice er dårlig kun henvendelser ang.reservedele bliver besvaret .
Idet jeg har skrevet på samtlige af deres mailadresser vedr.andet uden at få svar

"Very disappointed with Rimmer Bros."

Very disappointed with Rimmer Bros.
I ordered 4 caliper mounting bolts. Total value including vat and shipping - £76.
A week later they have not been dispatched.
Apparently, they were not in stock. Their website states they are in stock and the confirmation email stated they were in stock.
I have cancelled the order. I expect the refund will take longer to process, we’ll see.

"Shame - they used to be good"

I stopped using Rimmer Bros. some years ago when I found the quality of their products were not up to standard. I thought I'd give them another chance recently & ordered a part; received an email the next working day telling me it had been shipped & the delivery company would sent me a link to track it's progress. Then nothing. I rang Rimmers 6 days after placing the order & was told "sorry about that; we've been having trouble with our tracking". Spookily, within hours I got an email from Amazon, telling me they had the part and would deliver it the next day. Would that have happened if I hadn't rung?... I can't comment on the quality of the part, because I haven't got it. Even if it's up to scratch when it arrives, I won't be going back to Rimmers in a hurry when there are better companies out there.