"from speaking to a customer advisor to…"

from speaking to a customer advisor to a working internet this company has no issues the internet speed was quite ample to run camaras,tv and connect a number of users to the hub and still worked superb not once did i have to call for assistance or complain very friendly and polite im all for recommending this company for a very good service

"Toyha exceptional customer service representative"

Toyha, the young person I spoke to, was excellent, listened effectively to my issue and walked me through the answer perfectly, also advised me on how I potentially could avoid issues in the future. Thank you! 10/10
😊

"I'm a new customer to neatley i called…"

I'm a new customer to neatley i called this morning, i wasnt at home so they couldn't do much to help me with starting up the internet i spoke to chloe from customer services she promised to call me back later that day and she did ,she help me by talking through the routine to turn on my internet she was so professional and good at talking to a neanderthal man child like me ,a new very pleased customer, thank you chloe x....

"Excellent customer service"

Excellent customer service, any issues they will try to solve it as fast possible.
Recommend

"Delightful service from the Irish"

Excellent broadband company and outstanding customer service on every occasion I've dealt with them. Any issues resolved swiftly and competently. Highly recommend.

"Poor customer service and Terrible Internet connection"

Poor customer service. Nobody picks up the call for days. When one can finally reach them, they promise to call back to resolve an issue, but they don't fulfil that promise.

The internet connection is also really slow. Sometimes doesn't work for a whole day.

"Great customer service"

Great customer service, struggled with being accepted from the bigger providers. Got home fibre broadband and weekly sim deals for the family.

"5 Star Service"

Very honest, very helpful and very personable. Especially the man I spoke to called James

"If only all providers were like Neatley!"

We have had our broadband with Neatley for years now- probably since the company started. Their customer service is second to none. It is so refreshing to be able to talk to someone in the UK without waiting on hold. Anytime there has been a problem, they have been extremely helpful and very prompt to fix it. I cannot recommend them highly enough!

"Fantastic"

Fantastic - very quick response - 4/5 rings - no queues! Problem sorted out very quickly and efficiently - cannot fault - thanks Neatley