Neatley

High-Tech Tools and Innovations
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78 reviews
Overall Rating
Customer Reviews about

Neatley

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Matt Baker

5.00/5.00

"fantastic setup"

fantastic setup, no issues, agents were incredibly helpful, saved me money per year, cant complain, will wait for my annual review to see what else they can offer

13/07/2021

Dave

5.00/5.00

"Very helpful"

Very helpful, and got the issue sorted quickly.

02/07/2021

dawn binch

5.00/5.00

"Very very helpf also got sorted…"

Very very helpful also got sorted quickly got call back with in minutes really pleased

23/06/2021

customer

5.00/5.00

"Neatly, the communication company that communicates"

Neatly, a communication company that communicates, really helpful staff, they do what the say they will and keep you informed of what's going on. A lot of issues are out with there control, as they have to deal with Openreach.
Great prices and great customer service, highly recommended, a breath of fresh air in an industry where customer service is generally lacking.

15/06/2021

ali

5.00/5.00

"Chloe was amazing"

Chloe was amazing ! Called she was on it right away had already foreseen the problem & started fixing it ! Thank you so much !!!

10/06/2021

George Soames

5.00/5.00

"Recommended to me by a friend"

Recommended to me by a friend, service was excellent, signup simple, good BB speed

13/04/2021

Adam Franka

1.00/5.00

"This is a scam"

This is a scam

This company started my contract without letting me know, literally, no email or contract from them and when I wanted to cancel my service they said they will charge me £350 cancelation fee.

You can not complain to anyone as there is only one person working there and he changes his name every day.

if you have any issues with them I recommend you submit a complaint to an Alternative Dispute Resolution (ADR) scheme and they will lead you.

The company's real name is ( WORKAIR LIMITED)

13/04/2021

Nicola Green

1.00/5.00

"This is an awlful service provider"

This is an awlful service provider. My son is working from home and the WiFi keeps switching off constantly. He is actually now starting to loose money. The same person always answers the phone,James,and is not helpful at all. I seriously would not recommend this company to literally ANYONE. SHOCKING.... TERRIBLE SERVICE

23/02/2021
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