Netgem TV

High-Tech Tools and Innovations
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231 reviews
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Customer Reviews about

Netgem TV

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SA

1.00/5.00

"This NETGEM 4K Box is useless I haven’t…"

This NETGEM 4K Box is useless I haven’t been able to access any HD (freeview) channels for some time now had enough of paying for an unproductive product…so I will be returning the box …

27/07/2024

Assebe Befekadu

1.00/5.00

"Netgem is the most dreadful company I…"

Netgem is the most dreadful company I have ever dealt with. The TV Box is unresponsive to the supplied remote control. It needs to be switched off from the power and switch back on in order the remote to work. After switching the tv box after a while you find it on standby mode, does not respond to the remote whereby you need to unplug it and plug back on for the remote to work.
The support team is unresponsive whatsoever. Their phone number on the Web is a wrong number. I will soon be cancelling my subscription.

13/07/2024

izzie

5.00/5.00

"Simple to set up and a great choice of…"

Simple to set up and a great choice of channels. Works well on my phone too, very pleased.

21/06/2024

Lara

5.00/5.00

"Absolutely love Netgem TV"

Absolutely love Netgem TV! Cheap and cheerful, it has all channels I want and need in one place.

19/06/2024

Alistair Smith

1.00/5.00

"Still cannot cancel account"

Writing a review here seems to be the only way of contacting Netgem's customer services. I previously wrote a 1 star review about inability to cancel my account and constant emails looking for payment. After this I was contacted by their customer services with instructions (at cost to myself of texts to s premium number). This route to cancel did not work and still get constant emails with demands for money and it is back to silence from customer services. For any doubt to them, I am not a Three customer, the demands for money are from Netgem and I would like Netgem to cancel my account. Customer service is the worst I have experienced from any company with refusal to take responsibility. Fault is either with customer or third party. Please take responsibility and act upon what should be a simple request.

16/03/2024

Soroush Hag

5.00/5.00

"Great service!"

Great service! I would highly recommend. I found their customer service very professional and friendly, and they resolved my issued very quickly.

19/01/2024

Nes

4.00/5.00

"Amazing application to have"

Amazing application to have

18/01/2024

H Tgn

5.00/5.00

"Amazing customer service !"

Amazing customer service with amazing offers, including 200+ channels.

Would definitely recommend 😊😊

18/01/2024

Wrenay

5.00/5.00

"Amazing!"

Very pleased using netgem. Easy setup and navigation. I can enjoy my streaming applications and live tv all in one place for an amazing price. Would 100% recommend!

15/01/2024

Jennifer Brown

5.00/5.00

"Overall Netgem TV is a winner"

Overall Netgem TV is a winner,

I love how I can have 200+ channels, lots of apps, games all while streaming this on my phone!

Switching to Netgem TV was the best decision I made

05/01/2024
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