"Very easy to use"

Very easy to use, quick replies from support team when help was needed, only cancelled subscription due to not needing it anymore

"Great platform!"

I used smart survey to create and share a survey as part of my dissertation research. Not only was it really straightforward and easy to use, with lots of options for question type and answer type etc, but it also allowed me to collect, organise and analyse my responses.

"It has been so good"

It has been so good. Makes my data collected for my dissertation so easy. Highly reccommend

"MA student using Smart Survey "

I am an MA student and I’ve used the Smart Survey Student account for my research questionnaires. I was unsure how to see the Questionnaire responses and so I emailed Smart Survey and had a tailored video tutorial sent to me within 24 hours. The Questionnaires are easy to access and the site is easily navigable. Overall an outstanding service and excellent value for money.

"Danielle Ford - a great ambassador for SmartSurvey"

Danielle Ford is an asset to your company. She has been incredibly supportive throughout our introduction to SmartSurvey, the trial process, and managing the extensive paperwork required for our onboarding. Her quick responsiveness and assistance made the transition smooth and efficient. We truly appreciate her dedication and professionalism. Thank you, Danielle!

"No way to report a repeating crash during the survey"

I've tried many times to complete a survey but it always crashes at the same page; 33% in.
Previous would-be consultees were advised to report any error through the Smartsurvey website, but there isn't a way. Just the option to arrange a callback through a bot.
So it looks like I won't be able to submit an opinion on a proposed National Park in my locale before the closing date.

"Danielle was excellent from first…"

Danielle was excellent from first contact and was instrumental in making me choose this software, she went above and beyond in the software explanation and onboarding process. I highly recommend them.

"Really good survey website "

Really good survey website . Better than smart monkey

"As a student It was a great software…"

As a student It was a great software for me with very high level features for designing a questionnaire and you can easily trust this platform because is the best one for designing a very professional survey

"Amazing tool"

So easy to use and I have found the page logic and question logic features to be so helpful for my final year uni dissertation survey. Excellent for the price!